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10-Q Filing

TTEC HOLDINGS, INC. CIK: 1013880 Q1 2011
Filing Information
Form Type 10-Q
Accession Number 0000950123-11-043918
Period End Date 20110331
Filing Date 20110503
Fiscal Year 2011
Fiscal Period Q1
XBRL Instance ttec-20110331.xml
Filing Contents
Balance Sheet 90 line items
Line Item Tag Value Unit Period
Cash and cash equivalents CashAndCashEquivalentsAtCarryingValue $109.42M USD Point-in-time
Cash and cash equivalents CashAndCashEquivalentsAtCarryingValue $119.39M USD Point-in-time
Cash and cash equivalents CashAndCashEquivalentsAtCarryingValue $133.90M USD Point-in-time
Cash and cash equivalents CashAndCashEquivalentsAtCarryingValue $189.71M USD Point-in-time
Accounts receivable, net AccountsReceivableNetCurrent $224.66M USD Point-in-time
Accounts receivable, net AccountsReceivableNetCurrent $233.71M USD Point-in-time
Prepaids and other current assets PrepaidsAndOtherCurrentAssets $38.49M USD Point-in-time
Prepaids and other current assets PrepaidsAndOtherCurrentAssets $30.54M USD Point-in-time
Deferred tax assets, net DeferredTaxAssetsNetCurrent $9.28M USD Point-in-time
Deferred tax assets, net DeferredTaxAssetsNetCurrent $8.77M USD Point-in-time
Income tax receivable IncomeTaxesReceivable $26.14M USD Point-in-time
Income tax receivable IncomeTaxesReceivable $23.87M USD Point-in-time
Preferred stock, par value PreferredStockParOrStatedValuePerShare $0.01 USD Point-in-time
Preferred stock, par value PreferredStockParOrStatedValuePerShare $0.01 USD Point-in-time
Preferred stock, shares authorized PreferredStockSharesAuthorized 10.00M shares Point-in-time
Total current assets AssetsCurrent $424.22M USD Point-in-time
Total current assets AssetsCurrent $480.33M USD Point-in-time
Preferred stock, shares authorized PreferredStockSharesAuthorized 10.00M shares Point-in-time
Preferred stock, shares outstanding PreferredStockSharesOutstanding 0.00 shares Point-in-time
Preferred stock, shares outstanding PreferredStockSharesOutstanding 0.00 shares Point-in-time
Property, plant and equipment, net PropertyPlantAndEquipmentNet $105.53M USD Point-in-time
Common stock, par value CommonStockParOrStatedValuePerShare $0.01 USD Point-in-time
Common stock, par value CommonStockParOrStatedValuePerShare $0.01 USD Point-in-time
Property, plant and equipment, net PropertyPlantAndEquipmentNet $98.57M USD Point-in-time
Goodwill Goodwill $52.77M USD Point-in-time
Goodwill Goodwill $52.71M USD Point-in-time
Common stock, shares authorized CommonStockSharesAuthorized 150.00M shares Point-in-time
Common stock, shares authorized CommonStockSharesAuthorized 150.00M shares Point-in-time
Contract acquisition costs, net ContractAcquisitionCostsNet $2.15M USD Point-in-time
Common stock, shares outstanding CommonStockSharesOutstanding 56.87M shares Point-in-time
Common stock, shares outstanding CommonStockSharesOutstanding 57.88M shares Point-in-time
Contract acquisition costs, net ContractAcquisitionCostsNet $2.78M USD Point-in-time
Deferred tax assets, net DeferredTaxAssetsNetNoncurrent $37.94M USD Point-in-time
Treasury stock, shares TreasuryStockShares 24.18M shares Point-in-time
Treasury stock, shares TreasuryStockShares 25.18M shares Point-in-time
Deferred tax assets, net DeferredTaxAssetsNetNoncurrent $34.38M USD Point-in-time
Other long-term assets OtherAssetsNoncurrent $42.30M USD Point-in-time
Other long-term assets OtherAssetsNoncurrent $37.45M USD Point-in-time
Total long-term assets AssetsNoncurrent $236.41M USD Point-in-time
Total long-term assets AssetsNoncurrent $230.16M USD Point-in-time
Total assets Assets $710.49M USD Point-in-time
Total assets Assets $660.62M USD Point-in-time
Accounts payable AccountsPayableCurrent $19.40M USD Point-in-time
Accounts payable AccountsPayableCurrent $23.60M USD Point-in-time
Accrued employee compensation and benefits EmployeeRelatedLiabilitiesCurrent $72.41M USD Point-in-time
Accrued employee compensation and benefits EmployeeRelatedLiabilitiesCurrent $78.55M USD Point-in-time
Other accrued expenses AccruedLiabilitiesCurrent $33.84M USD Point-in-time
Other accrued expenses AccruedLiabilitiesCurrent $40.68M USD Point-in-time
Income taxes payable AccruedIncomeTaxesCurrent $23.18M USD Point-in-time
Income taxes payable AccruedIncomeTaxesCurrent $10.07M USD Point-in-time
Deferred tax liabilities, net DeferredTaxLiabilitiesCurrent $1.86M USD Point-in-time
Deferred tax liabilities, net DeferredTaxLiabilitiesCurrent $2.23M USD Point-in-time
Deferred revenue DeferredRevenueCurrent $5.57M USD Point-in-time
Deferred revenue DeferredRevenueCurrent $4.78M USD Point-in-time
Other current liabilities OtherLiabilitiesCurrent $11.70M USD Point-in-time
Other current liabilities OtherLiabilitiesCurrent $4.58M USD Point-in-time
Total current liabilities LiabilitiesCurrent $160.20M USD Point-in-time
Total current liabilities LiabilitiesCurrent $172.25M USD Point-in-time
Line of credit LongTermLineOfCredit - USD Point-in-time
Line of credit LongTermLineOfCredit $79.50M USD Point-in-time
Negative investment in deconsolidated subsidiary NegativeInvestmentInDeconsolidatedSubsidiary $76.00K USD Point-in-time
Negative investment in deconsolidated subsidiary NegativeInvestmentInDeconsolidatedSubsidiary $76.00K USD Point-in-time
Deferred tax liabilities, net DeferredTaxLiabilitiesNoncurrent $3.56M USD Point-in-time
Deferred tax liabilities, net DeferredTaxLiabilitiesNoncurrent $3.40M USD Point-in-time
Deferred rent DeferredRentCredit $8.87M USD Point-in-time
Deferred rent DeferredRentCredit $10.36M USD Point-in-time
Other long-term liabilities OtherLiabilitiesNoncurrent $19.56M USD Point-in-time
Other long-term liabilities OtherLiabilitiesNoncurrent $21.16M USD Point-in-time
Total long-term liabilities LiabilitiesNoncurrent $113.01M USD Point-in-time
Total long-term liabilities LiabilitiesNoncurrent $33.55M USD Point-in-time
Total liabilities Liabilities $205.81M USD Point-in-time
Total liabilities Liabilities $273.21M USD Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of March 31, 2011 and December 31, 2010 PreferredStockValue - USD Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of March 31, 2011 and December 31, 2010 PreferredStockValue - USD Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 56,874,124 and 57,875,269 shares outstanding as of March 31, 2011 and December 31, 2010, respectively CommonStockValueOutstanding $569.00K USD Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 56,874,124 and 57,875,269 shares outstanding as of March 31, 2011 and December 31, 2010, respectively CommonStockValueOutstanding $579.00K USD Point-in-time
Additional paid-in capital AdditionalPaidInCapital $343.07M USD Point-in-time
Additional paid-in capital AdditionalPaidInCapital $349.16M USD Point-in-time
Treasury stock at cost: 25,178,129 and 24,179,176 shares as of March 31, 2011 and December 31, 2010, respectively TreasuryStockValue $348.46M USD Point-in-time
Treasury stock at cost: 25,178,129 and 24,179,176 shares as of March 31, 2011 and December 31, 2010, respectively TreasuryStockValue $322.95M USD Point-in-time
Accumulated other comprehensive income AccumulatedOtherComprehensiveIncomeLossNetOfTax $23.98M USD Point-in-time
Accumulated other comprehensive income AccumulatedOtherComprehensiveIncomeLossNetOfTax $20.33M USD Point-in-time
Retained earnings RetainedEarningsAccumulatedDeficit $396.60M USD Point-in-time
Retained earnings RetainedEarningsAccumulatedDeficit $407.07M USD Point-in-time
Noncontrolling interest MinorityInterest $11.09M USD Point-in-time
Noncontrolling interest MinorityInterest $11.05M USD Point-in-time
Total stockholders' equity StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $454.82M USD Point-in-time
Total stockholders' equity StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $437.28M USD Point-in-time
Total liabilities and stockholders' equity LiabilitiesAndStockholdersEquity $660.62M USD Point-in-time
Total liabilities and stockholders' equity LiabilitiesAndStockholdersEquity $710.49M USD Point-in-time
Income Statement 42 line items
Line Item Tag Value Unit Period
Revenue SalesRevenueServicesNet $280.98M USD 1 Quarter
Revenue SalesRevenueServicesNet $271.53M USD 1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below) CostOfServices $199.12M USD 1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below) CostOfServices $194.62M USD 1 Quarter
Selling, general and administrative SellingGeneralAndAdministrativeExpense $43.41M USD 1 Quarter
Selling, general and administrative SellingGeneralAndAdministrativeExpense $47.80M USD 1 Quarter
Depreciation and amortization DepreciationAndAmortization $11.60M USD 1 Quarter
Depreciation and amortization DepreciationAndAmortization $12.72M USD 1 Quarter
Restructuring charges, net RestructuringCharges $1.47M USD 1 Quarter
Restructuring charges, net RestructuringCharges $739.00K USD 1 Quarter
Impairment losses AssetImpairmentCharges - USD 1 Quarter
Impairment losses AssetImpairmentCharges $230.00K USD 1 Quarter
Total operating expenses CostsAndExpenses $252.22M USD 1 Quarter
Total operating expenses CostsAndExpenses $259.49M USD 1 Quarter
Income from operations OperatingIncomeLoss $21.49M USD 1 Quarter
Income from operations OperatingIncomeLoss $19.31M USD 1 Quarter
Interest income InvestmentIncomeInterest $666.00K USD 1 Quarter
Interest income InvestmentIncomeInterest $574.00K USD 1 Quarter
Interest expense InterestExpense $1.38M USD 1 Quarter
Interest expense InterestExpense $817.00K USD 1 Quarter
Other income (expense), net OtherNonoperatingIncomeExpense $32.00K USD 1 Quarter
Other income (expense), net OtherNonoperatingIncomeExpense $444.00K USD 1 Quarter
Total other income (expense) NonoperatingIncomeExpense $-270.00K USD 1 Quarter
Total other income (expense) NonoperatingIncomeExpense $-211.00K USD 1 Quarter
Income before income taxes IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments $19.10M USD 1 Quarter
Income before income taxes IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments $21.22M USD 1 Quarter
Provision for income taxes IncomeTaxExpenseBenefit $9.85M USD 1 Quarter
Provision for income taxes IncomeTaxExpenseBenefit $5.05M USD 1 Quarter
Net income ProfitLoss $11.37M USD 1 Quarter
Net income ProfitLoss $14.04M USD 1 Quarter
Net income attributable to noncontrolling interest NetIncomeLossAttributableToNoncontrollingInterest $898.00K USD 1 Quarter
Net income attributable to noncontrolling interest NetIncomeLossAttributableToNoncontrollingInterest $755.00K USD 1 Quarter
Net income attributable to TeleTech shareholders NetIncomeLoss $10.47M USD 1 Quarter
Net income attributable to TeleTech shareholders NetIncomeLoss $13.29M USD 1 Quarter
Basic WeightedAverageNumberOfSharesOutstandingBasic 57,190.00 shares 1 Quarter
Basic WeightedAverageNumberOfSharesOutstandingBasic 61,877.00 shares 1 Quarter
Diluted WeightedAverageNumberOfDilutedSharesOutstanding 63,483.00 shares 1 Quarter
Diluted WeightedAverageNumberOfDilutedSharesOutstanding 58,797.00 shares 1 Quarter
Basic EarningsPerShareBasic $0.18 USD 1 Quarter
Basic EarningsPerShareBasic $0.21 USD 1 Quarter
Diluted EarningsPerShareDiluted $0.21 USD 1 Quarter
Diluted EarningsPerShareDiluted $0.18 USD 1 Quarter
Cash Flow Statement 72 line items
Line Item Tag Value Unit Period
Net income ProfitLoss $11.37M USD 1 Quarter
Net income ProfitLoss $14.04M USD 1 Quarter
Depreciation and amortization DepreciationAndAmortization $11.60M USD 1 Quarter
Depreciation and amortization DepreciationAndAmortization $12.72M USD 1 Quarter
Amortization of contract acquisition costs AmortizationOfContractAcquisitionCosts $635.00K USD 1 Quarter
Amortization of contract acquisition costs AmortizationOfContractAcquisitionCosts $928.00K USD 1 Quarter
Amortization of debt issuance costs and other AmortizationOfFinancingCosts $149.00K USD 1 Quarter
Amortization of debt issuance costs and other AmortizationOfFinancingCosts $228.00K USD 1 Quarter
Provision for doubtful accounts ProvisionForDoubtfulAccounts - USD 1 Quarter
Provision for doubtful accounts ProvisionForDoubtfulAccounts $304.00K USD 1 Quarter
Gain on disposal of assets GainLossOnDispositionOfAssets $208.00K USD 1 Quarter
Gain on disposal of assets GainLossOnDispositionOfAssets $49.00K USD 1 Quarter
Impairment losses AssetImpairmentCharges - USD 1 Quarter
Impairment losses AssetImpairmentCharges $230.00K USD 1 Quarter
Deferred income taxes DeferredIncomeTaxExpenseBenefit $1.56M USD 1 Quarter
Deferred income taxes DeferredIncomeTaxExpenseBenefit $5.36M USD 1 Quarter
Excess tax benefit from equity-based awards ExcessTaxBenefitFromShareBasedCompensationOperatingActivities $678.00K USD 1 Quarter
Excess tax benefit from equity-based awards ExcessTaxBenefitFromShareBasedCompensationOperatingActivities - USD 1 Quarter
Equity-based compensation expense ShareBasedCompensation $3.76M USD 1 Quarter
Equity-based compensation expense ShareBasedCompensation $3.19M USD 1 Quarter
(Gain) loss on foreign currency derivatives GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet $35.00K USD 1 Quarter
(Gain) loss on foreign currency derivatives GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet $-60.00K USD 1 Quarter
Accounts receivable IncreaseDecreaseInAccountsReceivable $-11.63M USD 1 Quarter
Accounts receivable IncreaseDecreaseInAccountsReceivable $-15.02M USD 1 Quarter
Prepaids and other assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets $1.77M USD 1 Quarter
Prepaids and other assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets $-5.52M USD 1 Quarter
Accounts payable and accrued expenses IncreaseDecreaseInAccountsPayableAndAccruedLiabilities $9.24M USD 1 Quarter
Accounts payable and accrued expenses IncreaseDecreaseInAccountsPayableAndAccruedLiabilities $-23.66M USD 1 Quarter
Deferred revenue and other liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities $6.16M USD 1 Quarter
Deferred revenue and other liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities $-11.26M USD 1 Quarter
Net cash provided by operating activities NetCashProvidedByUsedInOperatingActivities $51.43M USD 1 Quarter
Net cash provided by operating activities NetCashProvidedByUsedInOperatingActivities $24.61M USD 1 Quarter
Purchases of property, plant and equipment PaymentsToAcquirePropertyPlantAndEquipment $3.87M USD 1 Quarter
Purchases of property, plant and equipment PaymentsToAcquirePropertyPlantAndEquipment $6.61M USD 1 Quarter
Net cash used in investing activities NetCashProvidedByUsedInInvestingActivities $-6.61M USD 1 Quarter
Net cash used in investing activities NetCashProvidedByUsedInInvestingActivities $-3.87M USD 1 Quarter
Proceeds from line of credit ProceedsFromLongTermLinesOfCredit $258.90M USD 1 Quarter
Proceeds from line of credit ProceedsFromLongTermLinesOfCredit $215.15M USD 1 Quarter
Payments on line of credit RepaymentsOfLongTermLinesOfCredit $179.40M USD 1 Quarter
Payments on line of credit RepaymentsOfLongTermLinesOfCredit $215.15M USD 1 Quarter
Payments on capital lease obligations and equipment financing PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing $537.00K USD 1 Quarter
Payments on capital lease obligations and equipment financing PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing $951.00K USD 1 Quarter
Dividends distributed to noncontrolling interest PaymentsOfDividendsMinorityInterest $1.26M USD 1 Quarter
Dividends distributed to noncontrolling interest PaymentsOfDividendsMinorityInterest $990.00K USD 1 Quarter
Proceeds from exercise of stock options ProceedsFromStockOptionsExercised $1.75M USD 1 Quarter
Proceeds from exercise of stock options ProceedsFromStockOptionsExercised $814.00K USD 1 Quarter
Excess tax benefit from equity-based awards ExcessTaxBenefitFromShareBasedCompensationFinancingActivities $2.07M USD 1 Quarter
Excess tax benefit from equity-based awards ExcessTaxBenefitFromShareBasedCompensationFinancingActivities $108.00K USD 1 Quarter
Purchases of treasury stock PaymentsForRepurchaseOfCommonStock $19.57M USD 1 Quarter
Purchases of treasury stock PaymentsForRepurchaseOfCommonStock $33.83M USD 1 Quarter
Payments of debt refinancing fees PaymentsOfDebtIssuanceCosts $22.00K USD 1 Quarter
Payments of debt refinancing fees PaymentsOfDebtIssuanceCosts - USD 1 Quarter
Net cash provided by (used in) financing activities NetCashProvidedByUsedInFinancingActivities $47.94M USD 1 Quarter
Net cash provided by (used in) financing activities NetCashProvidedByUsedInFinancingActivities $-20.86M USD 1 Quarter
Effect of exchange rate changes on cash and cash equivalents EffectOfExchangeRateOnCashAndCashEquivalents $1.65M USD 1 Quarter
Effect of exchange rate changes on cash and cash equivalents EffectOfExchangeRateOnCashAndCashEquivalents $507.00K USD 1 Quarter
Increase (decrease) in cash and cash equivalents CashAndCashEquivalentsPeriodIncreaseDecrease $70.32M USD 1 Quarter
Increase (decrease) in cash and cash equivalents CashAndCashEquivalentsPeriodIncreaseDecrease $24.47M USD 1 Quarter
Cash and cash equivalents, beginning of period CashAndCashEquivalentsAtCarryingValue $109.42M USD Point-in-time
Cash and cash equivalents, beginning of period CashAndCashEquivalentsAtCarryingValue $119.39M USD Point-in-time
Cash and cash equivalents, beginning of period CashAndCashEquivalentsAtCarryingValue $133.90M USD Point-in-time
Cash and cash equivalents, beginning of period CashAndCashEquivalentsAtCarryingValue $189.71M USD Point-in-time
Cash and cash equivalents, end of period CashAndCashEquivalentsAtCarryingValue $109.42M USD Point-in-time
Cash and cash equivalents, end of period CashAndCashEquivalentsAtCarryingValue $119.39M USD Point-in-time
Cash and cash equivalents, end of period CashAndCashEquivalentsAtCarryingValue $133.90M USD Point-in-time
Cash and cash equivalents, end of period CashAndCashEquivalentsAtCarryingValue $189.71M USD Point-in-time
Cash paid for interest InterestPaid $802.00K USD 1 Quarter
Cash paid for interest InterestPaid $1.05M USD 1 Quarter
Cash paid for income taxes IncomeTaxesPaid $1.20M USD 1 Quarter
Cash paid for income taxes IncomeTaxesPaid $11.86M USD 1 Quarter
Acquisition of equipment through installment purchase agreements AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements - USD 1 Quarter
Acquisition of equipment through installment purchase agreements AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements $186.00K USD 1 Quarter
Stockholders Equity 23 line items
Line Item Tag Value Unit Period
Preferred stock beginning balance, share PreferredStockSharesOutstanding 0.00 shares Point-in-time
Preferred stock beginning balance, share PreferredStockSharesOutstanding 0.00 shares Point-in-time
Common stock beginning balance, share CommonStockSharesOutstanding 56.87M shares Point-in-time
Common stock beginning balance, share CommonStockSharesOutstanding 57.88M shares Point-in-time
Beginning balance,value StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $454.82M USD Point-in-time
Beginning balance,value StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $437.28M USD Point-in-time
Net income ProfitLoss $11.37M USD 1 Quarter
Net income ProfitLoss $14.04M USD 1 Quarter
Dividends distributed to noncontrolling interest MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders $-990.00K USD 1 Quarter
Foreign currency translation adjustments OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease $5.05M USD 1 Quarter
Derivatives valuation, net of tax OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease $-1.46M USD 1 Quarter
Vesting of restricted stock units issued out of treasury, value VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue $-4.68M USD 1 Quarter
Exercise of stock options, value StockIssuedDuringPeriodValueStockOptionsExercised $1.75M USD 1 Quarter
Excess tax benefit from equity-based awards AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation $1.39M USD 1 Quarter
Equity-based compensation expense AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue $3.76M USD 1 Quarter
Purchases of common stock, value TreasuryStockValueAcquiredCostMethod $-33.83M USD 1 Quarter
Preferred stock ending balance, share PreferredStockSharesOutstanding 0.00 shares Point-in-time
Preferred stock ending balance, share PreferredStockSharesOutstanding 0.00 shares Point-in-time
Common stock ending balance, share CommonStockSharesOutstanding 56.87M shares Point-in-time
Common stock ending balance, share CommonStockSharesOutstanding 57.88M shares Point-in-time
Ending balance,value StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $454.82M USD Point-in-time
Ending balance,value StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest $437.28M USD Point-in-time
Other OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease $110.00K USD 1 Quarter

Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.

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