10-Q Filing

TTEC HOLDINGS, INC. CIK: 1013880 Q2 2011

Filing Information

Form Type	10-Q
Accession Number	`0000950123-11-071688`
Period End Date	20110630
Filing Date	20110802
Fiscal Year	2011
Fiscal Period	Q2
XBRL Instance	ttec-20110630.xml

Filing Contents

This filing contains the following financial statements:

Balance Sheet 92 Income Statement 84 Cash Flow Statement 84 Stockholders Equity 25

Balance Sheet 92 line items

Line Item	Tag	Value	Unit	Period
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$109.42M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$194.29M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$131.48M	USD	Point-in-time
Accounts receivable, net	`AccountsReceivableNetCurrent`	$233.71M	USD	Point-in-time
Accounts receivable, net	`AccountsReceivableNetCurrent`	$239.54M	USD	Point-in-time
Prepaids and other current assets	`PrepaidExpenseAndOtherAssets`	$44.42M	USD	Point-in-time
Prepaids and other current assets	`PrepaidExpenseAndOtherAssets`	$38.49M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetCurrent`	$8.77M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetCurrent`	$13.09M	USD	Point-in-time
Income tax receivable	`IncomeTaxesReceivable`	$26.32M	USD	Point-in-time
Income tax receivable	`IncomeTaxesReceivable`	$23.87M	USD	Point-in-time
Total current assets	`AssetsCurrent`	$517.66M	USD	Point-in-time
Preferred stock, par value	`PreferredStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Preferred stock, par value	`PreferredStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Total current assets	`AssetsCurrent`	$424.22M	USD	Point-in-time
Preferred stock, shares authorized	`PreferredStockSharesAuthorized`	10.00M	shares	Point-in-time
Preferred stock, shares authorized	`PreferredStockSharesAuthorized`	10.00M	shares	Point-in-time
Property, plant and equipment, net	`PropertyPlantAndEquipmentNet`	$95.70M	USD	Point-in-time
Property, plant and equipment, net	`PropertyPlantAndEquipmentNet`	$105.53M	USD	Point-in-time
Preferred stock, shares outstanding	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Preferred stock, shares outstanding	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Common stock, par value	`CommonStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Goodwill	`Goodwill`	$77.28M	USD	Point-in-time
Common stock, par value	`CommonStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Goodwill	`Goodwill`	$52.71M	USD	Point-in-time
Contract acquisition costs, net	`ContractAcquisitionCostsNet`	$1.77M	USD	Point-in-time
Common stock, shares authorized	`CommonStockSharesAuthorized`	150.00M	shares	Point-in-time
Contract acquisition costs, net	`ContractAcquisitionCostsNet`	$2.78M	USD	Point-in-time
Common stock, shares authorized	`CommonStockSharesAuthorized`	150.00M	shares	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetNoncurrent`	$32.90M	USD	Point-in-time
Common stock, shares outstanding	`CommonStockSharesOutstanding`	56.62M	shares	Point-in-time
Common stock, shares outstanding	`CommonStockSharesOutstanding`	57.88M	shares	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetNoncurrent`	$37.94M	USD	Point-in-time
Treasury stock, shares	`TreasuryStockShares`	25.44M	shares	Point-in-time
Treasury stock, shares	`TreasuryStockShares`	24.18M	shares	Point-in-time
Other long-term assets	`OtherAssetsNoncurrent`	$37.45M	USD	Point-in-time
Other long-term assets	`OtherAssetsNoncurrent`	$58.48M	USD	Point-in-time
Total long-term assets	`AssetsNoncurrent`	$236.41M	USD	Point-in-time
Total long-term assets	`AssetsNoncurrent`	$266.12M	USD	Point-in-time
Total assets	`Assets`	$660.62M	USD	Point-in-time
Total assets	`Assets`	$783.78M	USD	Point-in-time
Accounts payable	`AccountsPayableCurrent`	$23.64M	USD	Point-in-time
Accounts payable	`AccountsPayableCurrent`	$23.60M	USD	Point-in-time
Accrued employee compensation and benefits	`EmployeeRelatedLiabilitiesCurrent`	$79.09M	USD	Point-in-time
Accrued employee compensation and benefits	`EmployeeRelatedLiabilitiesCurrent`	$72.41M	USD	Point-in-time
Other accrued expenses	`AccruedLiabilitiesCurrent`	$40.68M	USD	Point-in-time
Other accrued expenses	`AccruedLiabilitiesCurrent`	$33.10M	USD	Point-in-time
Income taxes payable	`AccruedIncomeTaxesCurrent`	$12.17M	USD	Point-in-time
Income taxes payable	`AccruedIncomeTaxesCurrent`	$23.18M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesCurrent`	$2.23M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesCurrent`	$1.68M	USD	Point-in-time
Deferred revenue	`DeferredRevenueCurrent`	$17.85M	USD	Point-in-time
Deferred revenue	`DeferredRevenueCurrent`	$5.57M	USD	Point-in-time
Other current liabilities	`OtherLiabilitiesCurrent`	$6.16M	USD	Point-in-time
Other current liabilities	`OtherLiabilitiesCurrent`	$4.58M	USD	Point-in-time
Total current liabilities	`LiabilitiesCurrent`	$173.69M	USD	Point-in-time
Total current liabilities	`LiabilitiesCurrent`	$172.25M	USD	Point-in-time
Line of credit	`LongTermLineOfCredit`	-	USD	Point-in-time
Line of credit	`LongTermLineOfCredit`	$118.00M	USD	Point-in-time
Negative investment in deconsolidated subsidiary	`NegativeInvestmentInDeconsolidatedSubsidiary`	$76.00K	USD	Point-in-time
Negative investment in deconsolidated subsidiary	`NegativeInvestmentInDeconsolidatedSubsidiary`	$76.00K	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesNoncurrent`	$3.46M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesNoncurrent`	$3.56M	USD	Point-in-time
Deferred rent	`DeferredRentCredit`	$7.80M	USD	Point-in-time
Deferred rent	`DeferredRentCredit`	$10.36M	USD	Point-in-time
Other long-term liabilities	`OtherLiabilitiesNoncurrent`	$27.51M	USD	Point-in-time
Other long-term liabilities	`OtherLiabilitiesNoncurrent`	$19.56M	USD	Point-in-time
Total long-term liabilities	`LiabilitiesNoncurrent`	$33.55M	USD	Point-in-time
Total long-term liabilities	`LiabilitiesNoncurrent`	$156.84M	USD	Point-in-time
Total liabilities	`Liabilities`	$330.54M	USD	Point-in-time
Total liabilities	`Liabilities`	$205.81M	USD	Point-in-time
Commitments and contingencies (Note 10)	`CommitmentsAndContingencies`	-	USD	Point-in-time
Commitments and contingencies (Note 10)	`CommitmentsAndContingencies`	-	USD	Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2011 and December 31, 2010	`PreferredStockValue`	-	USD	Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2011 and December 31, 2010	`PreferredStockValue`	-	USD	Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 56,615,262 and 57,875,269 shares outstanding as of June 30, 2011 and December 31, 2010, respectively	`CommonStockValueOutstanding`	$566.00K	USD	Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 56,615,262 and 57,875,269 shares outstanding as of June 30, 2011 and December 31, 2010, respectively	`CommonStockValueOutstanding`	$579.00K	USD	Point-in-time
Additional paid-in capital	`AdditionalPaidInCapital`	$346.12M	USD	Point-in-time
Additional paid-in capital	`AdditionalPaidInCapital`	$349.16M	USD	Point-in-time
Treasury stock at cost: 25,436,991 and 24,179,176 shares as of June 30, 2011 and December 31, 2010, respectively	`TreasuryStockValue`	$322.95M	USD	Point-in-time
Treasury stock at cost: 25,436,991 and 24,179,176 shares as of June 30, 2011 and December 31, 2010, respectively	`TreasuryStockValue`	$354.73M	USD	Point-in-time
Accumulated other comprehensive income	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$20.85M	USD	Point-in-time
Accumulated other comprehensive income	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$20.33M	USD	Point-in-time
Retained earnings	`RetainedEarningsAccumulatedDeficit`	$396.60M	USD	Point-in-time
Retained earnings	`RetainedEarningsAccumulatedDeficit`	$429.29M	USD	Point-in-time
Noncontrolling interest	`MinorityInterest`	$11.09M	USD	Point-in-time
Noncontrolling interest	`MinorityInterest`	$11.14M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$453.25M	USD	Point-in-time
Total liabilities and stockholders' equity	`LiabilitiesAndStockholdersEquity`	$660.62M	USD	Point-in-time
Total liabilities and stockholders' equity	`LiabilitiesAndStockholdersEquity`	$783.78M	USD	Point-in-time

Income Statement 84 line items

Line Item	Tag	Value	Unit	Period
Revenue	`SalesRevenueServicesNet`	$271.93M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$574.62M	USD	2 Qtrs
Revenue	`SalesRevenueServicesNet`	$543.45M	USD	2 Qtrs
Revenue	`SalesRevenueServicesNet`	$293.64M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$392.81M	USD	2 Qtrs
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$210.36M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$198.19M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$409.48M	USD	2 Qtrs
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$83.15M	USD	2 Qtrs
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$39.74M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$47.28M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$95.08M	USD	2 Qtrs
Depreciation and amortization	`DepreciationAndAmortization`	$23.02M	USD	2 Qtrs
Depreciation and amortization	`DepreciationAndAmortization`	$11.42M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$25.67M	USD	2 Qtrs
Depreciation and amortization	`DepreciationAndAmortization`	$12.95M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$1.30M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$-57.00K	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$2.77M	USD	2 Qtrs
Restructuring charges, net	`RestructuringCharges`	$682.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$679.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	$230.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	$679.00K	USD	1 Quarter
Total operating expenses	`CostsAndExpenses`	$252.86M	USD	1 Quarter
Total operating expenses	`CostsAndExpenses`	$528.50M	USD	2 Qtrs
Total operating expenses	`CostsAndExpenses`	$269.01M	USD	1 Quarter
Total operating expenses	`CostsAndExpenses`	$505.08M	USD	2 Qtrs
Income from operations	`OperatingIncomeLoss`	$24.63M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$19.06M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$38.37M	USD	2 Qtrs
Income from operations	`OperatingIncomeLoss`	$46.12M	USD	2 Qtrs
Interest income	`InvestmentIncomeInterest`	$720.00K	USD	1 Quarter
Interest income	`InvestmentIncomeInterest`	$486.00K	USD	1 Quarter
Interest income	`InvestmentIncomeInterest`	$1.06M	USD	2 Qtrs
Interest income	`InvestmentIncomeInterest`	$1.39M	USD	2 Qtrs
Interest expense	`InterestExpense`	$699.00K	USD	1 Quarter
Interest expense	`InterestExpense`	$1.29M	USD	1 Quarter
Interest expense	`InterestExpense`	$2.67M	USD	2 Qtrs
Interest expense	`InterestExpense`	$1.52M	USD	2 Qtrs
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$545.00K	USD	1 Quarter
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$577.00K	USD	2 Qtrs
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$-261.00K	USD	2 Qtrs
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$-705.00K	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.55M	USD	2 Qtrs
Total other income (expense)	`NonoperatingIncomeExpense`	$121.00K	USD	2 Qtrs
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.28M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$332.00K	USD	1 Quarter
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$38.49M	USD	2 Qtrs
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$23.35M	USD	1 Quarter
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$19.39M	USD	1 Quarter
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$44.57M	USD	2 Qtrs
Provision for income taxes	`IncomeTaxExpenseBenefit`	$129.00K	USD	1 Quarter
Provision for income taxes	`IncomeTaxExpenseBenefit`	$9.98M	USD	2 Qtrs
Provision for income taxes	`IncomeTaxExpenseBenefit`	$5.07M	USD	1 Quarter
Provision for income taxes	`IncomeTaxExpenseBenefit`	$10.12M	USD	2 Qtrs
Net income	`ProfitLoss`	$23.22M	USD	1 Quarter
Net income	`ProfitLoss`	$34.59M	USD	2 Qtrs
Net income	`ProfitLoss`	$28.37M	USD	2 Qtrs
Net income	`ProfitLoss`	$14.32M	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$922.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$1.91M	USD	2 Qtrs
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$1.01M	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$1.68M	USD	2 Qtrs
Net income attributable to TeleTech shareholders	`NetIncomeLoss`	$22.22M	USD	1 Quarter
Net income attributable to TeleTech shareholders	`NetIncomeLoss`	$13.40M	USD	1 Quarter
Net income attributable to TeleTech shareholders	`NetIncomeLoss`	$26.69M	USD	2 Qtrs
Net income attributable to TeleTech shareholders	`NetIncomeLoss`	$32.69M	USD	2 Qtrs
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	56,949.00	shares	2 Qtrs
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	61,117.00	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	61,495.00	shares	2 Qtrs
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	56,713.00	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	58,376.00	shares	2 Qtrs
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	62,317.00	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	57,974.00	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	62,907.00	shares	2 Qtrs
Basic	`EarningsPerShareBasic`	$0.57	USD	2 Qtrs
Basic	`EarningsPerShareBasic`	$0.22	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.43	USD	2 Qtrs
Basic	`EarningsPerShareBasic`	$0.39	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.56	USD	2 Qtrs
Diluted	`EarningsPerShareDiluted`	$0.38	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.22	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.42	USD	2 Qtrs

Cash Flow Statement 84 line items

Line Item	Tag	Value	Unit	Period
Net income	`ProfitLoss`	$23.22M	USD	1 Quarter
Net income	`ProfitLoss`	$34.59M	USD	2 Qtrs
Net income	`ProfitLoss`	$28.37M	USD	2 Qtrs
Net income	`ProfitLoss`	$14.32M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$23.02M	USD	2 Qtrs
Depreciation and amortization	`DepreciationAndAmortization`	$11.42M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$25.67M	USD	2 Qtrs
Depreciation and amortization	`DepreciationAndAmortization`	$12.95M	USD	1 Quarter
Amortization of contract acquisition costs	`AmortizationOfContractAcquisitionCosts`	$1.01M	USD	2 Qtrs
Amortization of contract acquisition costs	`AmortizationOfContractAcquisitionCosts`	$2.70M	USD	2 Qtrs
Amortization of debt issuance costs and other	`AmortizationOfFinancingCosts`	$290.00K	USD	2 Qtrs
Amortization of debt issuance costs and other	`AmortizationOfFinancingCosts`	-	USD	2 Qtrs
Accretion expense	`AccretionExpense`	-	USD	2 Qtrs
Accretion expense	`AccretionExpense`	$531.00K	USD	2 Qtrs
Provision for doubtful accounts	`ProvisionForDoubtfulAccounts`	$643.00K	USD	2 Qtrs
Provision for doubtful accounts	`ProvisionForDoubtfulAccounts`	-	USD	2 Qtrs
Gain on disposal of assets	`GainLossOnDispositionOfAssets`	$696.00K	USD	2 Qtrs
Gain on disposal of assets	`GainLossOnDispositionOfAssets`	$211.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$679.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	$230.00K	USD	2 Qtrs
Impairment losses	`AssetImpairmentCharges`	$679.00K	USD	1 Quarter
Deferred income taxes	`DeferredIncomeTaxExpenseBenefit`	$-1.56M	USD	2 Qtrs
Deferred income taxes	`DeferredIncomeTaxExpenseBenefit`	$8.08M	USD	2 Qtrs
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationOperatingActivities`	-	USD	2 Qtrs
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationOperatingActivities`	$772.00K	USD	2 Qtrs
Equity-based compensation expense	`ShareBasedCompensation`	$7.71M	USD	2 Qtrs
Equity-based compensation expense	`ShareBasedCompensation`	$6.59M	USD	2 Qtrs
Loss on foreign currency derivatives	`GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet`	$-328.00K	USD	2 Qtrs
Loss on foreign currency derivatives	`GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet`	$-531.00K	USD	2 Qtrs
Accounts receivable	`IncreaseDecreaseInAccountsReceivable`	$-14.04M	USD	2 Qtrs
Accounts receivable	`IncreaseDecreaseInAccountsReceivable`	$-5.91M	USD	2 Qtrs
Prepaids and other assets	`IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets`	$8.64M	USD	2 Qtrs
Prepaids and other assets	`IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets`	$-1.96M	USD	2 Qtrs
Accounts payable and accrued expenses	`IncreaseDecreaseInAccountsPayableAndAccruedLiabilities`	$7.83M	USD	2 Qtrs
Accounts payable and accrued expenses	`IncreaseDecreaseInAccountsPayableAndAccruedLiabilities`	$-17.95M	USD	2 Qtrs
Deferred revenue and other liabilities	`IncreaseDecreaseInDeferredRevenueAndOtherLiabilities`	$-5.86M	USD	2 Qtrs
Deferred revenue and other liabilities	`IncreaseDecreaseInDeferredRevenueAndOtherLiabilities`	$-12.40M	USD	2 Qtrs
Net cash provided by operating activities	`NetCashProvidedByUsedInOperatingActivities`	$74.64M	USD	2 Qtrs
Net cash provided by operating activities	`NetCashProvidedByUsedInOperatingActivities`	$47.98M	USD	2 Qtrs
Proceeds from sale of property, plant, and equipment	`ProceedsFromSaleOfPropertyPlantAndEquipment`	$2.33M	USD	2 Qtrs
Proceeds from sale of property, plant, and equipment	`ProceedsFromSaleOfPropertyPlantAndEquipment`	-	USD	2 Qtrs
Purchases of property, plant and equipment	`PaymentsToAcquirePropertyPlantAndEquipment`	$12.32M	USD	2 Qtrs
Purchases of property, plant and equipment	`PaymentsToAcquirePropertyPlantAndEquipment`	$12.36M	USD	2 Qtrs
Acquisition of PRG and eLoyalty business unit, net of cash acquired of $14	`PaymentsToAcquireBusinessesNetOfCashAcquired`	$43.88M	USD	2 Qtrs
Acquisition of PRG and eLoyalty business unit, net of cash acquired of $14	`PaymentsToAcquireBusinessesNetOfCashAcquired`	-	USD	2 Qtrs
Net cash used in investing activities	`NetCashProvidedByUsedInInvestingActivities`	$-12.32M	USD	2 Qtrs
Net cash used in investing activities	`NetCashProvidedByUsedInInvestingActivities`	$-53.92M	USD	2 Qtrs
Proceeds from line of credit	`ProceedsFromLongTermLinesOfCredit`	$490.70M	USD	2 Qtrs
Proceeds from line of credit	`ProceedsFromLongTermLinesOfCredit`	$406.10M	USD	2 Qtrs
Payments on line of credit	`RepaymentsOfLongTermLinesOfCredit`	$490.70M	USD	2 Qtrs
Payments on line of credit	`RepaymentsOfLongTermLinesOfCredit`	$288.10M	USD	2 Qtrs
Payments on capital lease obligations and equipment financing	`PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing`	$1.09M	USD	2 Qtrs
Payments on capital lease obligations and equipment financing	`PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing`	$1.91M	USD	2 Qtrs
Dividends distributed to noncontrolling interest	`PaymentsOfDividendsMinorityInterest`	$1.86M	USD	2 Qtrs
Dividends distributed to noncontrolling interest	`PaymentsOfDividendsMinorityInterest`	$2.07M	USD	2 Qtrs
Proceeds from exercise of stock options	`ProceedsFromStockOptionsExercised`	$874.00K	USD	2 Qtrs
Proceeds from exercise of stock options	`ProceedsFromStockOptionsExercised`	$3.67M	USD	2 Qtrs
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationFinancingActivities`	$128.00K	USD	2 Qtrs
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationFinancingActivities`	$3.10M	USD	2 Qtrs
Purchases of treasury stock	`PaymentsForRepurchaseOfCommonStock`	$43.75M	USD	2 Qtrs
Purchases of treasury stock	`PaymentsForRepurchaseOfCommonStock`	$37.30M	USD	2 Qtrs
Payments of debt refinancing fees	`PaymentsOfDebtIssuanceCosts`	-	USD	2 Qtrs
Payments of debt refinancing fees	`PaymentsOfDebtIssuanceCosts`	$22.00K	USD	2 Qtrs
Net cash provided by (used in) financing activities	`NetCashProvidedByUsedInFinancingActivities`	$78.06M	USD	2 Qtrs
Net cash provided by (used in) financing activities	`NetCashProvidedByUsedInFinancingActivities`	$-40.28M	USD	2 Qtrs
Effect of exchange rate changes on cash and cash equivalents	`EffectOfExchangeRateOnCashAndCashEquivalents`	$25.00K	USD	2 Qtrs
Effect of exchange rate changes on cash and cash equivalents	`EffectOfExchangeRateOnCashAndCashEquivalents`	$2.78M	USD	2 Qtrs
Increase in cash and cash equivalents	`CashAndCashEquivalentsPeriodIncreaseDecrease`	$22.06M	USD	2 Qtrs
Increase in cash and cash equivalents	`CashAndCashEquivalentsPeriodIncreaseDecrease`	$74.90M	USD	2 Qtrs
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$109.42M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$194.29M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$131.48M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$109.42M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$194.29M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$131.48M	USD	Point-in-time
Cash paid for interest	`InterestPaid`	$1.17M	USD	2 Qtrs
Cash paid for interest	`InterestPaid`	$2.03M	USD	2 Qtrs
Cash paid for income taxes	`IncomeTaxesPaid`	$5.96M	USD	2 Qtrs
Cash paid for income taxes	`IncomeTaxesPaid`	$14.88M	USD	2 Qtrs
Acquisition of equipment through installment purchase agreements	`AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements`	$186.00K	USD	2 Qtrs
Acquisition of equipment through installment purchase agreements	`AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements`	-	USD	2 Qtrs

Stockholders Equity 25 line items

Line Item	Tag	Value	Unit	Period
Preferred stock beginning balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Preferred stock beginning balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Common stock beginning balance, share	`CommonStockSharesOutstanding`	56.62M	shares	Point-in-time
Common stock beginning balance, share	`CommonStockSharesOutstanding`	57.88M	shares	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$453.25M	USD	Point-in-time
Net income	`ProfitLoss`	$23.22M	USD	1 Quarter
Net income	`ProfitLoss`	$34.59M	USD	2 Qtrs
Net income	`ProfitLoss`	$28.37M	USD	2 Qtrs
Net income	`ProfitLoss`	$14.32M	USD	1 Quarter
Dividends distributed to noncontrolling interest	`MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders`	$-1.86M	USD	2 Qtrs
Foreign currency translation adjustments	`OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease`	$6.88M	USD	2 Qtrs
Derivatives valuation, net of tax	`OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease`	$-6.58M	USD	2 Qtrs
Vesting of restricted stock units issued out of treasury, value	`VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue`	$-4.79M	USD	2 Qtrs
Exercise of stock options, value	`StockIssuedDuringPeriodValueStockOptionsExercised`	$3.67M	USD	2 Qtrs
Excess tax benefit from equity-based awards	`AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation`	$2.33M	USD	2 Qtrs
Equity-based compensation expense	`AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue`	$7.71M	USD	2 Qtrs
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$-43.75M	USD	2 Qtrs
Other	`OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease`	$221.00K	USD	2 Qtrs
Preferred stock ending balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Preferred stock ending balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Common stock ending balance, share	`CommonStockSharesOutstanding`	56.62M	shares	Point-in-time
Common stock ending balance, share	`CommonStockSharesOutstanding`	57.88M	shares	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$453.25M	USD	Point-in-time

Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.