10-Q Filing
Filing Information
| Form Type | 10-Q |
| Accession Number | 0001104659-12-053286 |
| Period End Date | 20120630 |
| Filing Date | 20120801 |
| Fiscal Year | 2012 |
| Fiscal Period | Q2 |
| XBRL Instance | ttec-20120630.xml |
Filing Contents
This filing contains the following financial statements:
Balance Sheet
94 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$194.29M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$243.36M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$243.64M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$51.74M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$37.43M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$23.69M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$22.99M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$12.33M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$17.85M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$478.28M | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$501.69M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$100.32M | USD | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$105.06M | USD | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Goodwill |
Goodwill
|
$70.84M | USD | Point-in-time |
| Goodwill |
Goodwill
|
$72.06M | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$2.87M | USD | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$2.36M | USD | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$31.64M | USD | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
54.56M | shares | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$32.51M | USD | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$72.14M | USD | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
27.50M | shares | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$62.15M | USD | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
25.42M | shares | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$283.26M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$268.70M | USD | Point-in-time |
| Total assets |
Assets
|
$746.98M | USD | Point-in-time |
| Total assets |
Assets
|
$784.95M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$29.96M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$27.55M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$71.00M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$71.50M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$33.82M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$43.94M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$12.22M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$10.05M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$912.00K | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$1.75M | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$15.89M | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$16.60M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$8.53M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$10.28M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$184.00M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$170.01M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$78.00M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$64.00M | USD | Point-in-time |
| Negative investment in deconsolidated subsidiary |
NegativeInvestmentInDeconsolidatedSubsidiary
|
$76.00K | USD | Point-in-time |
| Negative investment in deconsolidated subsidiary |
NegativeInvestmentInDeconsolidatedSubsidiary
|
$76.00K | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.23M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.02M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$7.53M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$6.73M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$43.46M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$32.90M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$106.72M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$132.29M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$316.29M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$276.73M | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2012 and December 31, 2011 |
PreferredStockValue
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2012 and December 31, 2011 |
PreferredStockValue
|
- | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 54,555,105 and 56,635,319 shares outstanding as of June 30, 2012 and December 31, 2011, respectively |
CommonStockValueOutstanding
|
$566.00K | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 54,555,105 and 56,635,319 shares outstanding as of June 30, 2012 and December 31, 2011, respectively |
CommonStockValueOutstanding
|
$546.00K | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$350.39M | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$346.02M | USD | Point-in-time |
| Treasury stock at cost: 27,497,148 and 25,416,934 shares as of June 30, 2012 and December 31, 2011, respectively |
TreasuryStockValue
|
$357.27M | USD | Point-in-time |
| Treasury stock at cost: 27,497,148 and 25,416,934 shares as of June 30, 2012 and December 31, 2011, respectively |
TreasuryStockValue
|
$390.47M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$7.20M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-5.47M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$491.98M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$470.78M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.26M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.09M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$13.39M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.14M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$468.66M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$784.95M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$746.98M | USD | Point-in-time |
Income Statement
116 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Revenue |
SalesRevenueServicesNet
|
$581.45M | USD | 2 Qtrs |
| Revenue |
SalesRevenueServicesNet
|
$288.80M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$293.64M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$574.62M | USD | 2 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$409.48M | USD | 2 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$210.36M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$209.12M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$421.02M | USD | 2 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$45.71M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$47.28M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$95.08M | USD | 2 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$93.84M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$11.42M | USD | 1 Quarter |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$23.02M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$20.34M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$10.23M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$682.00K | USD | 2 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$18.25M | USD | 2 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$16.30M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$-57.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$230.00K | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$997.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$2.80M | USD | 2 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$282.35M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$528.50M | USD | 2 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$269.01M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$556.26M | USD | 2 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$46.12M | USD | 2 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$24.63M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$6.45M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$25.20M | USD | 2 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$720.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$695.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$1.46M | USD | 2 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$1.39M | USD | 2 Qtrs |
| Interest expense |
InterestExpense
|
$2.68M | USD | 2 Qtrs |
| Interest expense |
InterestExpense
|
$1.29M | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$2.67M | USD | 2 Qtrs |
| Interest expense |
InterestExpense
|
$1.58M | USD | 1 Quarter |
| Other income, net |
OtherNonoperatingIncomeExpense
|
$-582.00K | USD | 1 Quarter |
| Other income, net |
OtherNonoperatingIncomeExpense
|
$-261.00K | USD | 2 Qtrs |
| Other income, net |
OtherNonoperatingIncomeExpense
|
$-705.00K | USD | 1 Quarter |
| Other income, net |
OtherNonoperatingIncomeExpense
|
$-324.00K | USD | 2 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.28M | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.55M | USD | 2 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.47M | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.55M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$44.57M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$4.98M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$23.65M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$23.35M | USD | 1 Quarter |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$-1.27M | USD | 1 Quarter |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$129.00K | USD | 1 Quarter |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$581.00K | USD | 2 Qtrs |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$9.98M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$23.22M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$34.59M | USD | 2 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.86M | USD | 2 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$925.00K | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.91M | USD | 2 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.01M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$32.69M | USD | 2 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$21.20M | USD | 2 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$5.32M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$22.22M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-5.53M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$1.83M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$3.25M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$6.88M | USD | 2 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$2.72M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$-10.48M | USD | 2 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$-8.19M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$14.39M | USD | 2 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$1.00M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$5.57M | USD | 2 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$-3.90M | USD | 2 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$-3.07M | USD | 1 Quarter |
| Other |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$650.00K | USD | 2 Qtrs |
| Other |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$262.00K | USD | 1 Quarter |
| Other |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$221.00K | USD | 2 Qtrs |
| Other |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$111.00K | USD | 1 Quarter |
| Total other comprehensive income |
OtherComprehensiveIncomeLossTax
|
$-3.18M | USD | 1 Quarter |
| Total other comprehensive income |
OtherComprehensiveIncomeLossTax
|
$12.72M | USD | 2 Qtrs |
| Total other comprehensive income |
OtherComprehensiveIncomeLossTax
|
$-3.55M | USD | 1 Quarter |
| Total other comprehensive income |
OtherComprehensiveIncomeLossTax
|
$522.00K | USD | 2 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$20.05M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$35.78M | USD | 2 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$2.70M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$35.12M | USD | 2 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.91M | USD | 2 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$956.00K | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$960.00K | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.91M | USD | 2 Qtrs |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$1.74M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$33.88M | USD | 2 Qtrs |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$19.09M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$33.21M | USD | 2 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.81M | shares | 2 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
56.71M | shares | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.12M | shares | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
56.95M | shares | 2 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
55.71M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
56.56M | shares | 2 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
57.97M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
58.38M | shares | 2 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.38 | USD | 2 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.10 | USD | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.57 | USD | 2 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.39 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.10 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.37 | USD | 2 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.56 | USD | 2 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.38 | USD | 1 Quarter |
Cash Flow Statement
96 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
CashAcquiredFromAcquisition
|
$1.37M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
CashAcquiredFromAcquisition
|
$14.00K | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$23.22M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$34.59M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$11.42M | USD | 1 Quarter |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$23.02M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$20.34M | USD | 2 Qtrs |
| Depreciation & Amortization |
DepreciationAndAmortization
|
$10.23M | USD | 1 Quarter |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$508.00K | USD | 2 Qtrs |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$1.01M | USD | 2 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$290.00K | USD | 2 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$347.00K | USD | 2 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$373.00K | USD | 2 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$531.00K | USD | 2 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
- | USD | 2 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$48.00K | USD | 2 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$696.00K | USD | 2 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$-137.00K | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$230.00K | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$997.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$2.80M | USD | 2 Qtrs |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$8.08M | USD | 2 Qtrs |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$-8.10M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.14M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$3.10M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.50M | USD | 1 Quarter |
| Equity-based compensation expense |
ShareBasedCompensation
|
$7.71M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$6.84M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$4.00M | USD | 1 Quarter |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$963.00K | USD | 2 Qtrs |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$-531.00K | USD | 2 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-5.91M | USD | 2 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-1.09M | USD | 2 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$11.98M | USD | 2 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$6.32M | USD | 2 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-17.95M | USD | 2 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$13.45M | USD | 2 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$1.82M | USD | 2 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$-5.86M | USD | 2 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$47.98M | USD | 2 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$48.66M | USD | 2 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
- | USD | 2 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
$110.00K | USD | 2 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
$2.33M | USD | 2 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
$225.00K | USD | 2 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$17.48M | USD | 2 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$12.36M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$43.88M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$4.81M | USD | 2 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-53.92M | USD | 2 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-21.95M | USD | 2 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$515.95M | USD | 2 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$406.10M | USD | 2 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$288.10M | USD | 2 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$501.95M | USD | 2 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$6.82M | USD | 2 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
- | USD | 2 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$1.39M | USD | 2 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$1.09M | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$720.00K | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$1.86M | USD | 2 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$770.00K | USD | 2 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$3.67M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$3.10M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.14M | USD | 2 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$43.75M | USD | 2 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$40.73M | USD | 2 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$432.00K | USD | 2 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$22.00K | USD | 2 Qtrs |
| Net cash (used in) provided by financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-20.55M | USD | 2 Qtrs |
| Net cash (used in) provided by financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$78.06M | USD | 2 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$8.05M | USD | 2 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$2.78M | USD | 2 Qtrs |
| Increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$74.90M | USD | 2 Qtrs |
| Increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$14.21M | USD | 2 Qtrs |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$194.29M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$194.29M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Cash paid for interest |
InterestPaid
|
$2.03M | USD | 2 Qtrs |
| Cash paid for interest |
InterestPaid
|
$1.71M | USD | 2 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$8.55M | USD | 2 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$14.88M | USD | 2 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
- | USD | 2 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
$6.10M | USD | 2 Qtrs |
| Grant income credited to property plant and equipment |
GrantIncomeCreditedToPropertyPlantAndEquipment
|
$110.00K | USD | 2 Qtrs |
| Grant income credited to property plant and equipment |
GrantIncomeCreditedToPropertyPlantAndEquipment
|
- | USD | 2 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
- | USD | 2 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$604.00K | USD | 2 Qtrs |
Stockholders Equity
34 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
54.56M | shares | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$468.66M | USD | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
| Net income |
ProfitLoss
|
$23.22M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$34.59M | USD | 2 Qtrs |
| Acquisition of noncontrolling interest |
NoncontrollingInterestIncreaseFromBusinessCombination
|
$941.00K | USD | 2 Qtrs |
| Acquisition of noncontrolling interest |
NoncontrollingInterestIncreaseFromBusinessCombination
|
- | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-1.86M | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-720.00K | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-5.53M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$1.83M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$3.25M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$6.88M | USD | 2 Qtrs |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease
|
$8.82M | USD | 2 Qtrs |
| Vesting of restricted stock units issued out of treasury, value |
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
$-3.82M | USD | 2 Qtrs |
| Exercise of stock options, value |
StockIssuedDuringPeriodValueStockOptionsExercised
|
$770.00K | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
$-648.00K | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.50M | USD | 1 Quarter |
| Equity-based compensation expense |
ShareBasedCompensation
|
$7.71M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$6.84M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$4.00M | USD | 1 Quarter |
| Purchases of common stock, value |
TreasuryStockValueAcquiredCostMethod
|
$-40.73M | USD | 2 Qtrs |
| Other |
OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$650.00K | USD | 2 Qtrs |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
54.56M | shares | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$468.66M | USD | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.