10-Q Filing
Filing Information
| Form Type | 10-Q |
| Accession Number | 0001104659-12-075418 |
| Period End Date | 20120930 |
| Filing Date | 20121107 |
| Fiscal Year | 2012 |
| Fiscal Period | Q3 |
| XBRL Instance | ttec-20120930.xml |
Filing Contents
This filing contains the following financial statements:
Balance Sheet
94 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$169.81M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$243.64M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$244.18M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$37.43M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$60.32M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$15.63M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$22.99M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$17.85M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$19.88M | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$478.28M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$510.38M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$100.32M | USD | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$111.43M | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Goodwill |
Goodwill
|
$70.84M | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Goodwill |
Goodwill
|
$72.15M | USD | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$2.12M | USD | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$2.87M | USD | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
53.71M | shares | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$34.82M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$32.51M | USD | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
28.34M | shares | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
25.42M | shares | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$74.70M | USD | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$62.15M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$268.70M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$295.22M | USD | Point-in-time |
| Total assets |
Assets
|
$805.60M | USD | Point-in-time |
| Total assets |
Assets
|
$746.98M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$25.05M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$27.55M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$69.59M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$71.50M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$23.72M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$33.82M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$11.04M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$10.05M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$2.00M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$912.00K | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$15.89M | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$22.77M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$10.28M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$7.40M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$170.01M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$161.57M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$64.00M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$88.00M | USD | Point-in-time |
| Negative investment in deconsolidated subsidiary |
NegativeInvestmentInDeconsolidatedSubsidiary
|
$76.00K | USD | Point-in-time |
| Negative investment in deconsolidated subsidiary |
NegativeInvestmentInDeconsolidatedSubsidiary
|
$76.00K | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.02M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.25M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$8.56M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$6.73M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$32.90M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$45.23M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$106.72M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$145.12M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$306.69M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$276.73M | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of September 30, 2012 and December 31, 2011 |
PreferredStockValue
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of September 30, 2012 and December 31, 2011 |
PreferredStockValue
|
- | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 53,712,342 and 56,635,319 shares outstanding as of September 30, 2012 and December 31, 2011, respectively |
CommonStockValueOutstanding
|
$537.00K | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 53,712,342 and 56,635,319 shares outstanding as of September 30, 2012 and December 31, 2011, respectively |
CommonStockValueOutstanding
|
$566.00K | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$349.13M | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$350.39M | USD | Point-in-time |
| Treasury stock at cost: 28,339,911 and 25,416,934 shares as of September 30, 2012 and December 31, 2011, respectively |
TreasuryStockValue
|
$357.27M | USD | Point-in-time |
| Treasury stock at cost: 28,339,911 and 25,416,934 shares as of September 30, 2012 and December 31, 2011, respectively |
TreasuryStockValue
|
$404.31M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$19.12M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-5.47M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$520.41M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$470.78M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.26M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$10.91M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$14.03M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.09M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$498.92M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$805.60M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$746.98M | USD | Point-in-time |
Income Statement
116 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Revenue |
SalesRevenueServicesNet
|
$286.27M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$304.24M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$878.85M | USD | 3 Qtrs |
| Revenue |
SalesRevenueServicesNet
|
$867.72M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$630.27M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$622.78M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$220.79M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$201.77M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$137.69M | USD | 3 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$43.84M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$138.53M | USD | 3 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$43.45M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$34.83M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.81M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$31.04M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.70M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$1.62M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$2.44M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$2.30M | USD | 3 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$20.69M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$2.96M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$230.00K | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$161.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$806.16M | USD | 3 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$258.91M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$277.66M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$815.16M | USD | 3 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$72.69M | USD | 3 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$52.56M | USD | 3 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$26.57M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$27.36M | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$2.23M | USD | 3 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$896.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$780.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$2.28M | USD | 3 Qtrs |
| Interest expense |
InterestExpense
|
$1.14M | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$2.13M | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$3.81M | USD | 3 Qtrs |
| Interest expense |
InterestExpense
|
$4.81M | USD | 3 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$97.00K | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-227.00K | USD | 3 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-386.00K | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-647.00K | USD | 3 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-2.18M | USD | 3 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-2.80M | USD | 3 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-633.00K | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.25M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$26.11M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$25.94M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$49.76M | USD | 3 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$70.51M | USD | 3 Qtrs |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$9.48M | USD | 3 Qtrs |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$-496.00K | USD | 1 Quarter |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$-3.61M | USD | 1 Quarter |
| Benefit (Provision) for income taxes |
IncomeTaxExpenseBenefit
|
$-3.03M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$26.43M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$61.03M | USD | 3 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.29M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.06M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$2.97M | USD | 3 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$3.15M | USD | 3 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$28.43M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$25.37M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$49.63M | USD | 3 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$58.06M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-16.61M | USD | 1 Quarter |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-9.73M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$10.61M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$7.36M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$-7.10M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$-17.58M | USD | 3 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$21.65M | USD | 3 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
$7.26M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$2.91M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$-3.27M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$8.48M | USD | 3 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
$-7.17M | USD | 3 Qtrs |
| Other, net of tax |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$298.00K | USD | 1 Quarter |
| Other, net of tax |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$933.00K | USD | 3 Qtrs |
| Other, net of tax |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$334.00K | USD | 3 Qtrs |
| Other, net of tax |
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
$113.00K | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossTax
|
$12.01M | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossTax
|
$24.71M | USD | 3 Qtrs |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossTax
|
$-19.81M | USD | 3 Qtrs |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossTax
|
$-20.33M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$77.50M | USD | 3 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$41.73M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$41.22M | USD | 3 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$6.10M | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$697.00K | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$3.27M | USD | 3 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$2.60M | USD | 3 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.36M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$38.62M | USD | 3 Qtrs |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$40.37M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$5.41M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$74.23M | USD | 3 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
56.79M | shares | 3 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
54.09M | shares | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.23M | shares | 3 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
56.48M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
58.17M | shares | 3 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
57.75M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
55.99M | shares | 3 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
54.91M | shares | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.90 | USD | 3 Qtrs |
| Basic |
EarningsPerShareBasic
|
$1.02 | USD | 3 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.45 | USD | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.53 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.44 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.89 | USD | 3 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.52 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$1.00 | USD | 3 Qtrs |
Cash Flow Statement
96 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
CashAcquiredFromAcquisition
|
$14.00K | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
CashAcquiredFromAcquisition
|
$1.37M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$26.43M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$61.03M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$34.83M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.81M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$31.04M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.70M | USD | 1 Quarter |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$763.00K | USD | 3 Qtrs |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$1.45M | USD | 3 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$435.00K | USD | 3 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$531.00K | USD | 3 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$649.00K | USD | 3 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$600.00K | USD | 3 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$490.00K | USD | 3 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$301.00K | USD | 3 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$-180.00K | USD | 3 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$351.00K | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$2.96M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$230.00K | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$161.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$2.13M | USD | 3 Qtrs |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$5.58M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.00M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$5.28M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$11.56M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$10.31M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.40M | USD | 1 Quarter |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.80M | USD | 1 Quarter |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$-966.00K | USD | 3 Qtrs |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$574.00K | USD | 3 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-1.09M | USD | 3 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$26.33M | USD | 3 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$30.89M | USD | 3 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$8.94M | USD | 3 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-28.30M | USD | 3 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-15.70M | USD | 3 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$-8.33M | USD | 3 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$8.70M | USD | 3 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$39.50M | USD | 3 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$63.41M | USD | 3 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
$2.20M | USD | 3 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
$110.00K | USD | 3 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
$450.00K | USD | 3 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
- | USD | 3 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$33.26M | USD | 3 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$21.17M | USD | 3 Qtrs |
| Payment of contract acquisition costs |
PaymentOfContractAcquisitionCosts
|
- | USD | 3 Qtrs |
| Payment of contract acquisition costs |
PaymentOfContractAcquisitionCosts
|
$738.00K | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$45.79M | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $1,373 and $14, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$4.81M | USD | 3 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-65.49M | USD | 3 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-37.51M | USD | 3 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$857.65M | USD | 3 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$556.80M | USD | 3 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$833.65M | USD | 3 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$426.50M | USD | 3 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
- | USD | 3 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$8.01M | USD | 3 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$1.65M | USD | 3 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$2.78M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$2.78M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$1.44M | USD | 3 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$8.53M | USD | 3 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$1.14M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$5.28M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.00M | USD | 3 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$58.37M | USD | 3 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$55.21M | USD | 3 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$432.00K | USD | 3 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$22.00K | USD | 3 Qtrs |
| Net cash (used in) provided by financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-25.71M | USD | 3 Qtrs |
| Net cash (used in) provided by financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$81.29M | USD | 3 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$-4.87M | USD | 3 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$13.81M | USD | 3 Qtrs |
| Increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$50.42M | USD | 3 Qtrs |
| Increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$14.01M | USD | 3 Qtrs |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$169.81M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$169.81M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$119.39M | USD | Point-in-time |
| Cash paid for interest |
InterestPaid
|
$2.91M | USD | 3 Qtrs |
| Cash paid for interest |
InterestPaid
|
$3.17M | USD | 3 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$16.71M | USD | 3 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$13.21M | USD | 3 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
$6.10M | USD | 3 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
- | USD | 3 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$1.72M | USD | 3 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
- | USD | 3 Qtrs |
Stockholders Equity
31 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
53.71M | shares | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$498.92M | USD | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
| Net income |
ProfitLoss
|
$26.43M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$61.03M | USD | 3 Qtrs |
| Acquisition of noncontrolling interest |
NoncontrollingInterestIncreaseFromBusinessCombination
|
- | USD | 3 Qtrs |
| Acquisition of noncontrolling interest |
NoncontrollingInterestIncreaseFromBusinessCombination
|
$941.00K | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-2.78M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-1.44M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-16.61M | USD | 1 Quarter |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$-9.73M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$10.61M | USD | 3 Qtrs |
| Foreign currency translation adjustment |
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$7.36M | USD | 1 Quarter |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease
|
$13.17M | USD | 3 Qtrs |
| Vesting of restricted stock units, value |
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
$-4.03M | USD | 3 Qtrs |
| Exercise of stock options, value |
StockIssuedDuringPeriodValueStockOptionsExercised
|
$1.14M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
$-472.00K | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensationEquityBasedAwards
|
$10.26M | USD | 3 Qtrs |
| Purchases of common stock, value |
TreasuryStockValueAcquiredCostMethod
|
$-55.21M | USD | 3 Qtrs |
| Other |
OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease
|
$933.00K | USD | 3 Qtrs |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
56.64M | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
53.71M | shares | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$498.92M | USD | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$470.25M | USD | Point-in-time |
Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.