10-Q Filing
Filing Information
| Form Type | 10-Q |
| Accession Number | 0001104659-13-057964 |
| Period End Date | 20130630 |
| Filing Date | 20130730 |
| Fiscal Year | 2013 |
| Fiscal Period | Q2 |
| XBRL Instance | ttec-20130630.xml |
Filing Contents
This filing contains the following financial statements:
Balance Sheet
94 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$150.62M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$244.82M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$251.21M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$58.70M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$55.23M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$14.17M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$8.93M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$14.98M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$9.79M | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$469.39M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$503.54M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$108.52M | USD | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$112.28M | USD | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Goodwill |
Goodwill
|
$94.68M | USD | Point-in-time |
| Goodwill |
Goodwill
|
$93.58M | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$1.86M | USD | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$1.32M | USD | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$35.43M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$46.38M | USD | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
51.35M | shares | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
29.76M | shares | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$99.39M | USD | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
30.71M | shares | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$91.44M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$343.63M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$341.24M | USD | Point-in-time |
| Total assets |
Assets
|
$847.17M | USD | Point-in-time |
| Total assets |
Assets
|
$810.64M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$23.49M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$23.51M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$71.62M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$68.85M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$27.18M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$29.06M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$4.05M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$12.65M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$341.00K | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$355.00K | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$26.89M | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$25.87M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$10.48M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$7.35M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$160.31M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$171.41M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$110.00M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$108.00M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.03M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$2.51M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$9.35M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$8.59M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$54.77M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$55.81M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$176.63M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$175.43M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$336.94M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$346.84M | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2013 and December 31, 2012 |
PreferredStockValue
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of June 30, 2013 and December 31, 2012 |
PreferredStockValue
|
- | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 51,346,419 and 52,288,567 shares outstanding as of June 30, 2013 and December 31, 2012, respectively |
CommonStockValueOutstanding
|
$513.00K | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 51,346,419 and 52,288,567 shares outstanding as of June 30, 2013 and December 31, 2012, respectively |
CommonStockValueOutstanding
|
$522.00K | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$347.74M | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$350.71M | USD | Point-in-time |
| Treasury stock at cost: 30,705,834 and 29,763,686 shares as of June 30, 2013 and December 31, 2012, respectively |
TreasuryStockValue
|
$428.72M | USD | Point-in-time |
| Treasury stock at cost: 30,705,834 and 29,763,686 shares as of June 30, 2013 and December 31, 2012, respectively |
TreasuryStockValue
|
$452.81M | USD | Point-in-time |
| Accumulated other comprehensive income |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$7.20M | USD | Point-in-time |
| Accumulated other comprehensive income |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-5.19M | USD | Point-in-time |
| Accumulated other comprehensive income |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-5.47M | USD | Point-in-time |
| Accumulated other comprehensive income |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$22.98M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$540.79M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$571.07M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$14.04M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$13.39M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.26M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$12.38M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$473.70M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$810.64M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$847.17M | USD | Point-in-time |
Income Statement
120 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Revenue |
SalesRevenueServicesNet
|
$581.45M | USD | 2 Qtrs |
| Revenue |
SalesRevenueServicesNet
|
$578.08M | USD | 2 Qtrs |
| Revenue |
SalesRevenueServicesNet
|
$289.69M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$288.80M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$209.12M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$417.04M | USD | 2 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$208.81M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$421.02M | USD | 2 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$46.17M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$93.84M | USD | 2 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$45.71M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$91.92M | USD | 2 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$20.34M | USD | 2 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.23M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$21.82M | USD | 2 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.26M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$16.30M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$18.25M | USD | 2 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$2.57M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$3.42M | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$2.80M | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$997.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$270.02M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$556.26M | USD | 2 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$535.40M | USD | 2 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$282.35M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$6.45M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$25.20M | USD | 2 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$42.67M | USD | 2 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$19.68M | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$1.46M | USD | 2 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$575.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$1.24M | USD | 2 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$695.00K | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$1.58M | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$2.68M | USD | 2 Qtrs |
| Interest expense |
InterestExpense
|
$3.77M | USD | 2 Qtrs |
| Interest expense |
InterestExpense
|
$1.90M | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
$-3.65M | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
$-3.65M | USD | 2 Qtrs |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
- | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
- | USD | 2 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$1.88M | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-324.00K | USD | 2 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-582.00K | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$1.08M | USD | 2 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-3.10M | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.55M | USD | 2 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.47M | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-5.10M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$37.57M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$23.65M | USD | 2 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$16.58M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$4.98M | USD | 1 Quarter |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$3.85M | USD | 1 Quarter |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$-1.27M | USD | 1 Quarter |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$6.25M | USD | 2 Qtrs |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$581.00K | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$31.32M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$12.72M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.05M | USD | 2 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.86M | USD | 2 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$407.00K | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$925.00K | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$12.31M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$5.32M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$21.20M | USD | 2 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$30.28M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-16.48M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$3.25M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-5.53M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-19.62M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$-20.41M | USD | 2 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$14.39M | USD | 2 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$-23.80M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$2.72M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$5.57M | USD | 2 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$-9.42M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$-8.21M | USD | 2 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$1.00M | USD | 1 Quarter |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$650.00K | USD | 2 Qtrs |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$262.00K | USD | 1 Quarter |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$137.00K | USD | 1 Quarter |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$299.00K | USD | 2 Qtrs |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$-28.39M | USD | 2 Qtrs |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$-3.55M | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$-33.86M | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$12.72M | USD | 2 Qtrs |
| Total comprehensive income (loss) |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$2.94M | USD | 2 Qtrs |
| Total comprehensive income (loss) |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$2.70M | USD | 1 Quarter |
| Total comprehensive income (loss) |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$-21.14M | USD | 1 Quarter |
| Total comprehensive income (loss) |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$35.78M | USD | 2 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$277.00K | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$829.00K | USD | 2 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.91M | USD | 2 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$960.00K | USD | 1 Quarter |
| Comprehensive income (loss) attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$1.74M | USD | 1 Quarter |
| Comprehensive income (loss) attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$33.88M | USD | 2 Qtrs |
| Comprehensive income (loss) attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$-21.42M | USD | 1 Quarter |
| Comprehensive income (loss) attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$2.11M | USD | 2 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.81M | shares | 2 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
52.10M | shares | 2 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
51.86M | shares | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.12M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
56.56M | shares | 2 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
52.91M | shares | 2 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
55.71M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
52.63M | shares | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.24 | USD | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.10 | USD | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.38 | USD | 2 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.58 | USD | 2 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.57 | USD | 2 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.10 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.23 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.37 | USD | 2 Qtrs |
Cash Flow Statement
100 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
CashDivestedFromDeconsolidation
|
- | USD | 2 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
CashDivestedFromDeconsolidation
|
$897.00K | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $0 and $1,373, respectively |
CashAcquiredFromAcquisition
|
$1.37M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $0 and $1,373, respectively |
CashAcquiredFromAcquisition
|
- | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$31.32M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$12.72M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$20.34M | USD | 2 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.23M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$21.82M | USD | 2 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.26M | USD | 1 Quarter |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$508.00K | USD | 2 Qtrs |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$506.00K | USD | 2 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$319.00K | USD | 2 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$347.00K | USD | 2 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$373.00K | USD | 2 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$670.00K | USD | 2 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$48.00K | USD | 2 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$478.00K | USD | 2 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$-137.00K | USD | 2 Qtrs |
| Loss (gain) on disposal of assets |
GainLossOnDispositionOfAssets
|
$106.00K | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$2.80M | USD | 2 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$997.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 1 Quarter |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$-8.10M | USD | 2 Qtrs |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$2.70M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.14M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.05M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$6.84M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.50M | USD | 1 Quarter |
| Equity-based compensation expense |
ShareBasedCompensation
|
$6.58M | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.40M | USD | 1 Quarter |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$963.00K | USD | 2 Qtrs |
| (Gain) loss on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$2.77M | USD | 2 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
LossOnDeconsolidationOfSubsidiaryNetOfCash
|
- | USD | 2 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
LossOnDeconsolidationOfSubsidiaryNetOfCash
|
$2.76M | USD | 2 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$2.80M | USD | 2 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-1.09M | USD | 2 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$11.98M | USD | 2 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$-1.04M | USD | 2 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$13.45M | USD | 2 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-14.15M | USD | 2 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$-8.31M | USD | 2 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$1.82M | USD | 2 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$48.66M | USD | 2 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$40.21M | USD | 2 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
$110.00K | USD | 2 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
- | USD | 2 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
- | USD | 2 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
$225.00K | USD | 2 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$13.66M | USD | 2 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$17.48M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $0 and $1,373, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$1.65M | USD | 2 Qtrs |
| Acquisitions, net of cash acquired of $0 and $1,373, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$4.81M | USD | 2 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-15.31M | USD | 2 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-21.95M | USD | 2 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$515.95M | USD | 2 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$681.55M | USD | 2 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$501.95M | USD | 2 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$679.55M | USD | 2 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$6.82M | USD | 2 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$3.71M | USD | 2 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$2.66M | USD | 2 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$1.39M | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$720.00K | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$2.38M | USD | 2 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$770.00K | USD | 2 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$856.00K | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.14M | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.05M | USD | 2 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$31.00M | USD | 2 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$40.73M | USD | 2 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$432.00K | USD | 2 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$1.73M | USD | 2 Qtrs |
| Net cash used in financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-20.55M | USD | 2 Qtrs |
| Net cash used in financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-30.17M | USD | 2 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$-8.59M | USD | 2 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$8.05M | USD | 2 Qtrs |
| (Decrease) increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$14.21M | USD | 2 Qtrs |
| (Decrease) increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$-13.86M | USD | 2 Qtrs |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$150.62M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$150.62M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.58M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Cash paid for interest |
InterestPaid
|
$1.71M | USD | 2 Qtrs |
| Cash paid for interest |
InterestPaid
|
$2.23M | USD | 2 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$8.91M | USD | 2 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$8.55M | USD | 2 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
- | USD | 2 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
$6.10M | USD | 2 Qtrs |
| Grant income credited to property, plant and eqiupment |
GrantIncomeCreditedToPropertyPlantAndEquipment
|
$110.00K | USD | 2 Qtrs |
| Grant income credited to property, plant and eqiupment |
GrantIncomeCreditedToPropertyPlantAndEquipment
|
- | USD | 2 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$604.00K | USD | 2 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$511.00K | USD | 2 Qtrs |
Stockholders Equity
32 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
51.35M | shares | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$473.70M | USD | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
| Net income |
ProfitLoss
|
$6.25M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$23.07M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$31.32M | USD | 2 Qtrs |
| Net income |
ProfitLoss
|
$12.72M | USD | 1 Quarter |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-720.00K | USD | 2 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-2.38M | USD | 2 Qtrs |
| Deconsolidation of a subsidiary |
DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest
|
- | USD | 2 Qtrs |
| Deconsolidation of a subsidiary |
DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest
|
$-121.00K | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-16.48M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$3.25M | USD | 2 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-5.53M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-19.62M | USD | 1 Quarter |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax
|
$-12.20M | USD | 2 Qtrs |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax
|
$8.82M | USD | 2 Qtrs |
| Vesting of restricted stock units, value |
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
$-4.08M | USD | 2 Qtrs |
| Exercise of stock options, value |
StockIssuedDuringPeriodValueStockOptionsExercised
|
$856.00K | USD | 2 Qtrs |
| Excess tax benefit from equity-based awards |
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
$644.00K | USD | 2 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensationEquityBasedAwards
|
$6.51M | USD | 2 Qtrs |
| Purchases of common stock, value |
TreasuryStockValueAcquiredCostMethod
|
$-31.00M | USD | 2 Qtrs |
| Other |
OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax
|
$299.00K | USD | 2 Qtrs |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
51.35M | shares | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$473.70M | USD | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.