10-Q Filing
Filing Information
| Form Type | 10-Q |
| Accession Number | 0001104659-13-079308 |
| Period End Date | 20130930 |
| Filing Date | 20131030 |
| Fiscal Year | 2013 |
| Fiscal Period | Q3 |
| XBRL Instance | ttec-20130930.xml |
Filing Contents
This filing contains the following financial statements:
Balance Sheet
94 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$144.90M | USD | Point-in-time |
| Cash and cash equivalents |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$251.21M | USD | Point-in-time |
| Accounts receivable, net |
AccountsReceivableNetCurrent
|
$245.08M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$58.70M | USD | Point-in-time |
| Prepaids and other current assets |
PrepaidExpenseAndOtherAssets
|
$58.99M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$14.17M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetCurrent
|
$8.67M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$14.98M | USD | Point-in-time |
| Income tax receivable |
IncomeTaxesReceivable
|
$9.37M | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$503.54M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Total current assets |
AssetsCurrent
|
$467.01M | USD | Point-in-time |
| Preferred stock, par value |
PreferredStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares authorized |
PreferredStockSharesAuthorized
|
10.00M | shares | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$112.28M | USD | Point-in-time |
| Property, plant and equipment, net |
PropertyPlantAndEquipmentNet
|
$120.11M | USD | Point-in-time |
| Preferred stock, shares outstanding |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Goodwill |
Goodwill
|
$98.69M | USD | Point-in-time |
| Goodwill |
Goodwill
|
$94.68M | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Common stock, par value |
CommonStockParOrStatedValuePerShare
|
$0.01 | USD | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Common stock, shares authorized |
CommonStockSharesAuthorized
|
150.00M | shares | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$1.86M | USD | Point-in-time |
| Contract acquisition costs, net |
ContractAcquisitionCostsNet
|
$2.08M | USD | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$46.72M | USD | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
50.50M | shares | Point-in-time |
| Common stock, shares outstanding |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Deferred tax assets, net |
DeferredTaxAssetsNetNoncurrent
|
$35.43M | USD | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$103.76M | USD | Point-in-time |
| Other long-term assets |
OtherAssetsNoncurrent
|
$99.39M | USD | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
31.56M | shares | Point-in-time |
| Treasury stock, shares |
TreasuryStockShares
|
29.76M | shares | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$343.63M | USD | Point-in-time |
| Total long-term assets |
AssetsNoncurrent
|
$371.36M | USD | Point-in-time |
| Total assets |
Assets
|
$847.17M | USD | Point-in-time |
| Total assets |
Assets
|
$838.37M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$23.49M | USD | Point-in-time |
| Accounts payable |
AccountsPayableCurrent
|
$35.72M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$67.98M | USD | Point-in-time |
| Accrued employee compensation and benefits |
EmployeeRelatedLiabilitiesCurrent
|
$71.62M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$26.36M | USD | Point-in-time |
| Other accrued expenses |
AccruedLiabilitiesCurrent
|
$29.06M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$4.50M | USD | Point-in-time |
| Income taxes payable |
AccruedIncomeTaxesCurrent
|
$12.65M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$300.00K | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesCurrent
|
$341.00K | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$33.61M | USD | Point-in-time |
| Deferred revenue |
DeferredRevenueCurrent
|
$26.89M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$10.52M | USD | Point-in-time |
| Other current liabilities |
OtherLiabilitiesCurrent
|
$7.35M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$179.00M | USD | Point-in-time |
| Total current liabilities |
LiabilitiesCurrent
|
$171.41M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$118.00M | USD | Point-in-time |
| Line of credit |
LongTermLineOfCredit
|
$108.00M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$3.03M | USD | Point-in-time |
| Deferred tax liabilities, net |
DeferredTaxLiabilitiesNoncurrent
|
$2.28M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$9.83M | USD | Point-in-time |
| Deferred rent |
DeferredRentCredit
|
$8.59M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$57.90M | USD | Point-in-time |
| Other long-term liabilities |
OtherLiabilitiesNoncurrent
|
$55.81M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$175.43M | USD | Point-in-time |
| Total long-term liabilities |
LiabilitiesNoncurrent
|
$188.00M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$346.84M | USD | Point-in-time |
| Total liabilities |
Liabilities
|
$367.00M | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Commitments and contingencies (Note 10) |
CommitmentsAndContingencies
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of September 30, 2013 and December 31, 2012 |
PreferredStockValue
|
- | USD | Point-in-time |
| Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of September 30, 2013 and December 31, 2012 |
PreferredStockValue
|
- | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 50,496,816 and 52,288,567 shares outstanding as of September 30, 2013 and December 31, 2012, respectively |
CommonStockValueOutstanding
|
$522.00K | USD | Point-in-time |
| Common stock - $0.01 par value; 150,000,000 shares authorized; 50,496,816 and 52,288,567 shares outstanding as of September 30, 2013 and December 31, 2012, respectively |
CommonStockValueOutstanding
|
$504.00K | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$350.71M | USD | Point-in-time |
| Additional paid-in capital |
AdditionalPaidInCapital
|
$354.50M | USD | Point-in-time |
| Treasury stock at cost: 31,555,437 and 29,763,686 shares as of September 30, 2013 and December 31, 2012, respectively |
TreasuryStockValue
|
$428.72M | USD | Point-in-time |
| Treasury stock at cost: 31,555,437 and 29,763,686 shares as of September 30, 2013 and December 31, 2012, respectively |
TreasuryStockValue
|
$473.32M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-7.89M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$19.12M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$22.98M | USD | Point-in-time |
| Accumulated other comprehensive income (loss) |
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
$-5.47M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$540.79M | USD | Point-in-time |
| Retained earnings |
RetainedEarningsAccumulatedDeficit
|
$588.71M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$14.04M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$11.26M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$14.03M | USD | Point-in-time |
| Noncontrolling interest |
MinorityInterest
|
$8.86M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
| Total stockholders' equity |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$471.37M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$847.17M | USD | Point-in-time |
| Total liabilities and stockholders' equity |
LiabilitiesAndStockholdersEquity
|
$838.37M | USD | Point-in-time |
Income Statement
120 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Revenue |
SalesRevenueServicesNet
|
$875.07M | USD | 3 Qtrs |
| Revenue |
SalesRevenueServicesNet
|
$297.00M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$286.27M | USD | 1 Quarter |
| Revenue |
SalesRevenueServicesNet
|
$867.72M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$625.69M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$622.78M | USD | 3 Qtrs |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$208.65M | USD | 1 Quarter |
| Cost of services (exclusive of depreciation and amortization presented separately below) |
CostOfServices
|
$201.77M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$137.69M | USD | 3 Qtrs |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$43.84M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$50.16M | USD | 1 Quarter |
| Selling, general and administrative |
SellingGeneralAndAdministrativeExpense
|
$142.08M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.70M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.46M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$33.28M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$31.04M | USD | 3 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$2.44M | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$20.69M | USD | 3 Qtrs |
| Restructuring charges, net |
RestructuringCharges
|
$758.00K | USD | 1 Quarter |
| Restructuring charges, net |
RestructuringCharges
|
$4.18M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$161.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$2.96M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$806.44M | USD | 3 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$815.16M | USD | 3 Qtrs |
| Total operating expenses |
CostsAndExpenses
|
$258.91M | USD | 1 Quarter |
| Total operating expenses |
CostsAndExpenses
|
$271.03M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$27.36M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$52.56M | USD | 3 Qtrs |
| Income from operations |
OperatingIncomeLoss
|
$25.96M | USD | 1 Quarter |
| Income from operations |
OperatingIncomeLoss
|
$68.63M | USD | 3 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$780.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$2.23M | USD | 3 Qtrs |
| Interest income |
InvestmentIncomeInterest
|
$938.00K | USD | 1 Quarter |
| Interest income |
InvestmentIncomeInterest
|
$2.18M | USD | 3 Qtrs |
| Interest expense |
InterestExpense
|
$1.80M | USD | 1 Quarter |
| Interest expense |
InterestExpense
|
$5.57M | USD | 3 Qtrs |
| Interest expense |
InterestExpense
|
$4.81M | USD | 3 Qtrs |
| Interest expense |
InterestExpense
|
$2.13M | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
- | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
- | USD | 3 Qtrs |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
- | USD | 1 Quarter |
| Loss on deconsolidation of subsidiary |
DeconsolidationGainOrLossAmount
|
$-3.65M | USD | 3 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$427.00K | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$97.00K | USD | 1 Quarter |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$1.50M | USD | 3 Qtrs |
| Other income (expense), net |
OtherNonoperatingIncomeExpense
|
$-227.00K | USD | 3 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-1.25M | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-434.00K | USD | 1 Quarter |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-5.54M | USD | 3 Qtrs |
| Total other income (expense) |
NonoperatingIncomeExpense
|
$-2.80M | USD | 3 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$26.11M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$25.53M | USD | 1 Quarter |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$63.10M | USD | 3 Qtrs |
| Income before income taxes |
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
$49.76M | USD | 3 Qtrs |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$-3.61M | USD | 1 Quarter |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$12.60M | USD | 3 Qtrs |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$6.36M | USD | 1 Quarter |
| (Provision for) benefit from income taxes |
IncomeTaxExpenseBenefit
|
$-3.03M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$50.49M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$19.17M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.53M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$1.29M | USD | 1 Quarter |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$3.15M | USD | 3 Qtrs |
| Net income attributable to noncontrolling interest |
NetIncomeLossAttributableToNoncontrollingInterest
|
$2.58M | USD | 3 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$47.92M | USD | 3 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$17.64M | USD | 1 Quarter |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$49.63M | USD | 3 Qtrs |
| Net income attributable to TeleTech stockholders |
NetIncomeLoss
|
$28.43M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-1.71M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$7.36M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$10.61M | USD | 3 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-18.19M | USD | 3 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$21.65M | USD | 3 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$-1.44M | USD | 1 Quarter |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$-21.85M | USD | 3 Qtrs |
| Derivative valuation, gross |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
|
$7.26M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$8.48M | USD | 3 Qtrs |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$-412.00K | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$2.91M | USD | 1 Quarter |
| Derivative valuation, tax effect |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
|
$-8.62M | USD | 3 Qtrs |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$933.00K | USD | 3 Qtrs |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$451.00K | USD | 3 Qtrs |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$152.00K | USD | 1 Quarter |
| Other, net of tax |
OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$298.00K | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$12.01M | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$-30.97M | USD | 3 Qtrs |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$-2.58M | USD | 1 Quarter |
| Total other comprehensive income (loss) |
OtherComprehensiveIncomeLossNetOfTax
|
$24.71M | USD | 3 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$16.59M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$41.73M | USD | 1 Quarter |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$19.52M | USD | 3 Qtrs |
| Total comprehensive income |
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
$77.50M | USD | 3 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$3.27M | USD | 3 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.36M | USD | 1 Quarter |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$2.47M | USD | 3 Qtrs |
| Comprehensive income attributable to noncontrolling interest |
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
$1.64M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$17.05M | USD | 3 Qtrs |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$74.23M | USD | 3 Qtrs |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$40.37M | USD | 1 Quarter |
| Comprehensive income attributable to TeleTech stockholders |
ComprehensiveIncomeNetOfTax
|
$14.94M | USD | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
51.64M | shares | 3 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
50.73M | shares | 1 Quarter |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
55.23M | shares | 3 Qtrs |
| Basic |
WeightedAverageNumberOfSharesOutstandingBasic
|
54.09M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
52.50M | shares | 3 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
55.99M | shares | 3 Qtrs |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
54.91M | shares | 1 Quarter |
| Diluted |
WeightedAverageNumberOfDilutedSharesOutstanding
|
51.68M | shares | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.53 | USD | 1 Quarter |
| Basic |
EarningsPerShareBasic
|
$0.90 | USD | 3 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.93 | USD | 3 Qtrs |
| Basic |
EarningsPerShareBasic
|
$0.35 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.34 | USD | 1 Quarter |
| Diluted |
EarningsPerShareDiluted
|
$0.89 | USD | 3 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.91 | USD | 3 Qtrs |
| Diluted |
EarningsPerShareDiluted
|
$0.52 | USD | 1 Quarter |
Cash Flow Statement
102 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
CashDivestedFromDeconsolidation
|
- | USD | 3 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
CashDivestedFromDeconsolidation
|
$897.00K | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$50.49M | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $6,423 and $1,373, respectively |
CashAcquiredFromAcquisition
|
$1.37M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$19.17M | USD | 1 Quarter |
| Acquisitions, net of cash acquired of $6,423 and $1,373, respectively |
CashAcquiredFromAcquisition
|
$6.42M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$10.70M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$11.46M | USD | 1 Quarter |
| Depreciation and amortization |
DepreciationAndAmortization
|
$33.28M | USD | 3 Qtrs |
| Depreciation and amortization |
DepreciationAndAmortization
|
$31.04M | USD | 3 Qtrs |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$753.00K | USD | 3 Qtrs |
| Amortization of contract acquisition costs |
AmortizationOfContractAcquisitionCosts
|
$763.00K | USD | 3 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$488.00K | USD | 3 Qtrs |
| Amortization of debt issuance costs |
AmortizationOfFinancingCosts
|
$531.00K | USD | 3 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$933.00K | USD | 3 Qtrs |
| Imputed interest expense |
AccretionExpense
|
$600.00K | USD | 3 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$412.00K | USD | 3 Qtrs |
| Provision for doubtful accounts |
ProvisionForDoubtfulAccounts
|
$490.00K | USD | 3 Qtrs |
| (Gain) loss on disposal of assets |
GainLossOnDispositionOfAssets
|
$-180.00K | USD | 3 Qtrs |
| (Gain) loss on disposal of assets |
GainLossOnDispositionOfAssets
|
$94.00K | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$1.21M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
$161.00K | USD | 1 Quarter |
| Impairment losses |
AssetImpairmentCharges
|
$2.96M | USD | 3 Qtrs |
| Impairment losses |
AssetImpairmentCharges
|
- | USD | 1 Quarter |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$2.13M | USD | 3 Qtrs |
| Deferred income taxes |
DeferredIncomeTaxExpenseBenefit
|
$5.47M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.07M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
$1.00M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$10.31M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.40M | USD | 1 Quarter |
| Equity-based compensation expense |
ShareBasedCompensation
|
$9.84M | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensation
|
$3.30M | USD | 1 Quarter |
| Gain on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$75.00K | USD | 3 Qtrs |
| Gain on foreign currency derivatives |
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
$574.00K | USD | 3 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
LossOnDeconsolidationOfSubsidiaryNetOfCash
|
- | USD | 3 Qtrs |
| Loss on deconsolidation of subsidiary, net of cash of $897 and zero, respectively |
LossOnDeconsolidationOfSubsidiaryNetOfCash
|
$2.76M | USD | 3 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-1.09M | USD | 3 Qtrs |
| Accounts receivable |
IncreaseDecreaseInAccountsReceivable
|
$-709.00K | USD | 3 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$30.89M | USD | 3 Qtrs |
| Prepaids and other assets |
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
$11.24M | USD | 3 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-14.02M | USD | 3 Qtrs |
| Accounts payable and accrued expenses |
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
$-15.70M | USD | 3 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$-3.23M | USD | 3 Qtrs |
| Deferred revenue and other liabilities |
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
$8.70M | USD | 3 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$76.61M | USD | 3 Qtrs |
| Net cash provided by operating activities |
NetCashProvidedByUsedInOperatingActivities
|
$63.41M | USD | 3 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
$110.00K | USD | 3 Qtrs |
| Proceeds from grant for property, plant and equipment |
ProceedsFromGrantForPropertyPlantAndEquipment
|
- | USD | 3 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
- | USD | 3 Qtrs |
| Proceeds from sale of long-lived assets |
ProceedsFromSaleOfProductiveAssets
|
$450.00K | USD | 3 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$31.83M | USD | 3 Qtrs |
| Purchases of property, plant and equipment, net of acquisitions |
PaymentsToAcquirePropertyPlantAndEquipment
|
$33.26M | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $6,423 and $1,373, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$8.96M | USD | 3 Qtrs |
| Acquisitions, net of cash acquired of $6,423 and $1,373, respectively |
PaymentsToAcquireBusinessesNetOfCashAcquired
|
$4.81M | USD | 3 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-37.51M | USD | 3 Qtrs |
| Net cash used in investing activities |
NetCashProvidedByUsedInInvestingActivities
|
$-40.79M | USD | 3 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$1.11B | USD | 3 Qtrs |
| Proceeds from line of credit |
ProceedsFromLongTermLinesOfCredit
|
$857.65M | USD | 3 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$1.10B | USD | 3 Qtrs |
| Payments on line of credit |
RepaymentsOfLongTermLinesOfCredit
|
$833.65M | USD | 3 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$8.01M | USD | 3 Qtrs |
| Proceeds from other debt |
ProceedsFromOtherDebt
|
$3.71M | USD | 3 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$2.78M | USD | 3 Qtrs |
| Payments on other debt |
RepaymentsOfOtherDebt
|
$4.29M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$1.44M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
PaymentsOfDividendsMinorityInterest
|
$3.42M | USD | 3 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$1.14M | USD | 3 Qtrs |
| Proceeds from exercise of stock options |
ProceedsFromStockOptionsExercised
|
$856.00K | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.00M | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
$1.07M | USD | 3 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$51.63M | USD | 3 Qtrs |
| Purchase of treasury stock |
PaymentsForRepurchaseOfCommonStock
|
$55.21M | USD | 3 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$432.00K | USD | 3 Qtrs |
| Payments of debt issuance costs |
PaymentsOfDebtIssuanceCosts
|
$1.80M | USD | 3 Qtrs |
| Net cash used in financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-45.50M | USD | 3 Qtrs |
| Net cash used in financing activities |
NetCashProvidedByUsedInFinancingActivities
|
$-25.71M | USD | 3 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$-9.91M | USD | 3 Qtrs |
| Effect of exchange rate changes on cash and cash equivalents |
EffectOfExchangeRateOnCashAndCashEquivalents
|
$13.81M | USD | 3 Qtrs |
| (Decrease) increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$14.01M | USD | 3 Qtrs |
| (Decrease) increase in cash and cash equivalents |
CashAndCashEquivalentsPeriodIncreaseDecrease
|
$-19.58M | USD | 3 Qtrs |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$144.90M | USD | Point-in-time |
| Cash and cash equivalents, beginning of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$170.38M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$164.49M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$144.90M | USD | Point-in-time |
| Cash and cash equivalents, end of period |
CashAndCashEquivalentsAtCarryingValue
|
$156.37M | USD | Point-in-time |
| Cash paid for interest |
InterestPaid
|
$3.17M | USD | 3 Qtrs |
| Cash paid for interest |
InterestPaid
|
$3.27M | USD | 3 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$12.33M | USD | 3 Qtrs |
| Cash paid for income taxes |
IncomeTaxesPaid
|
$13.21M | USD | 3 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
$6.10M | USD | 3 Qtrs |
| Purchases of equipment through financing arrangements |
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
- | USD | 3 Qtrs |
| Acquisition of equipment through increase in accounts payable |
CapitalExpendituresIncurredButNotYetPaid
|
$3.80M | USD | 3 Qtrs |
| Acquisition of equipment through increase in accounts payable |
CapitalExpendituresIncurredButNotYetPaid
|
$396.00K | USD | 3 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$1.02M | USD | 3 Qtrs |
| Landlord incentives credited to deferred rent |
LandlordIncentivesCreditedToDeferredRent
|
$1.72M | USD | 3 Qtrs |
| Contract acquisition costs credited to accounts receivable |
ContractAcquisitionCostsCreditedToAccountsReceivable
|
$1.00M | USD | 3 Qtrs |
| Contract acquisition costs credited to accounts receivable |
ContractAcquisitionCostsCreditedToAccountsReceivable
|
- | USD | 3 Qtrs |
Stockholders Equity
33 line items
| Line Item | Tag | Value | Unit | Period |
|---|---|---|---|---|
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock beginning balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
50.50M | shares | Point-in-time |
| Common stock beginning balance, share |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
| Beginning balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$471.37M | USD | Point-in-time |
| Net income |
ProfitLoss
|
$52.78M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$50.49M | USD | 3 Qtrs |
| Net income |
ProfitLoss
|
$19.17M | USD | 1 Quarter |
| Net income |
ProfitLoss
|
$29.72M | USD | 1 Quarter |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-1.44M | USD | 3 Qtrs |
| Dividends distributed to noncontrolling interest |
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
$-3.42M | USD | 3 Qtrs |
| Purchases of outstanding noncontrolling interest |
MinorityInterestDecreaseFromRedemptions
|
$-425.00K | USD | 3 Qtrs |
| Deconsolidation of a subsidiary |
DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest
|
$-121.00K | USD | 3 Qtrs |
| Deconsolidation of a subsidiary |
DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest
|
- | USD | 3 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-1.71M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$7.36M | USD | 1 Quarter |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$10.61M | USD | 3 Qtrs |
| Foreign currency translation adjustments |
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
|
$-18.19M | USD | 3 Qtrs |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax
|
$13.17M | USD | 3 Qtrs |
| Derivatives valuation, net of tax |
OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax
|
$-13.23M | USD | 3 Qtrs |
| Vesting of restricted stock units, value |
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
$-4.14M | USD | 3 Qtrs |
| Exercise of stock options, value |
StockIssuedDuringPeriodValueStockOptionsExercised
|
$856.00K | USD | 3 Qtrs |
| Excess tax benefit from equity-based awards |
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
$644.00K | USD | 3 Qtrs |
| Equity-based compensation expense |
ShareBasedCompensationEquityBasedAwards
|
$9.75M | USD | 3 Qtrs |
| Purchases of common stock, value |
TreasuryStockValueAcquiredCostMethod
|
$-51.63M | USD | 3 Qtrs |
| Other |
OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax
|
$451.00K | USD | 3 Qtrs |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Preferred stock ending balance, share |
PreferredStockSharesOutstanding
|
0.00 | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
50.50M | shares | Point-in-time |
| Common stock ending balance, share |
CommonStockSharesOutstanding
|
52.29M | shares | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$500.34M | USD | Point-in-time |
| Ending balance,value |
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
$471.37M | USD | Point-in-time |
Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.