10-K Filing

TTEC HOLDINGS, INC. CIK: 1013880 FY 2013

Filing Information

Form Type	10-K
Accession Number	`0001104659-14-014287`
Period End Date	20131231
Filing Date	20140228
Fiscal Year	2013
Fiscal Period	FY
XBRL Instance	ttec-20131231.xml

Filing Contents

This filing contains the following financial statements:

Balance Sheet 101 Income Statement 210 Cash Flow Statement 162 Stockholders Equity 57

Balance Sheet 101 line items

Line Item	Tag	Value	Unit	Period
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$164.49M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$156.37M	USD	Point-in-time
Cash and cash equivalents	`CashAndCashEquivalentsAtCarryingValue`	$158.02M	USD	Point-in-time
Accounts receivable, net	`AccountsReceivableNetCurrent`	$251.21M	USD	Point-in-time
Accounts receivable, net	`AccountsReceivableNetCurrent`	$236.10M	USD	Point-in-time
Prepaids and other current assets	`PrepaidExpenseAndOtherAssets`	$58.70M	USD	Point-in-time
Prepaids and other current assets	`PrepaidExpenseAndOtherAssets`	$52.33M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetCurrent`	$14.17M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetCurrent`	$11.90M	USD	Point-in-time
Income tax receivable	`IncomeTaxesReceivable`	$14.98M	USD	Point-in-time
Income tax receivable	`IncomeTaxesReceivable`	$11.20M	USD	Point-in-time
Total current assets	`AssetsCurrent`	$469.55M	USD	Point-in-time
Total current assets	`AssetsCurrent`	$503.54M	USD	Point-in-time
Preferred stock, par value	`PreferredStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Preferred stock, par value	`PreferredStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Preferred stock, shares authorized	`PreferredStockSharesAuthorized`	10.00M	shares	Point-in-time
Preferred stock, shares authorized	`PreferredStockSharesAuthorized`	10.00M	shares	Point-in-time
Preferred stock, shares outstanding	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Property, plant and equipment, net	`PropertyPlantAndEquipmentNet`	$126.72M	USD	Point-in-time
Property, plant and equipment, net	`PropertyPlantAndEquipmentNet`	$112.28M	USD	Point-in-time
Preferred stock, shares outstanding	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Goodwill	`Goodwill`	$102.74M	USD	Point-in-time
Common stock, par value	`CommonStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Common stock, par value	`CommonStockParOrStatedValuePerShare`	$0.01	USD	Point-in-time
Goodwill	`Goodwill`	$70.84M	USD	Point-in-time
Goodwill	`Goodwill`	$98.24M	USD	Point-in-time
Common stock, shares authorized	`CommonStockSharesAuthorized`	150.00M	shares	Point-in-time
Common stock, shares authorized	`CommonStockSharesAuthorized`	150.00M	shares	Point-in-time
Contract acquisition costs, net	`ContractAcquisitionCostsNet`	$1.86M	USD	Point-in-time
Contract acquisition costs, net	`ContractAcquisitionCostsNet`	$1.64M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetNoncurrent`	$42.79M	USD	Point-in-time
Deferred tax assets, net	`DeferredTaxAssetsNetNoncurrent`	$36.32M	USD	Point-in-time
Common stock, shares outstanding	`CommonStockSharesOutstanding`	52.29M	shares	Point-in-time
Common stock, shares outstanding	`CommonStockSharesOutstanding`	50.35M	shares	Point-in-time
Other intangible assets	`OtherIntangibleAssetsNet`	$54.81M	USD	Point-in-time
Treasury stock, shares	`TreasuryStockShares`	29.76M	shares	Point-in-time
Other intangible assets	`OtherIntangibleAssetsNet`	$54.46M	USD	Point-in-time
Treasury stock, shares	`TreasuryStockShares`	31.70M	shares	Point-in-time
Other long-term assets	`OtherAssetsNoncurrent`	$28.48M	USD	Point-in-time
Other long-term assets	`OtherAssetsNoncurrent`	$44.08M	USD	Point-in-time
Other long-term assets	`OtherAssetsNoncurrent`	$44.92M	USD	Point-in-time
Total long-term assets	`AssetsNoncurrent`	$372.79M	USD	Point-in-time
Total long-term assets	`AssetsNoncurrent`	$348.09M	USD	Point-in-time
Total assets	`Assets`	$851.63M	USD	Point-in-time
Total assets	`Assets`	$842.34M	USD	Point-in-time
Total assets	`Assets`	$746.98M	USD	Point-in-time
Accounts payable	`AccountsPayableCurrent`	$32.03M	USD	Point-in-time
Accounts payable	`AccountsPayableCurrent`	$23.49M	USD	Point-in-time
Accrued employee compensation and benefits	`EmployeeRelatedLiabilitiesCurrent`	$71.62M	USD	Point-in-time
Accrued employee compensation and benefits	`EmployeeRelatedLiabilitiesCurrent`	$80.13M	USD	Point-in-time
Other accrued expenses	`AccruedLiabilitiesCurrent`	$31.66M	USD	Point-in-time
Other accrued expenses	`AccruedLiabilitiesCurrent`	$30.58M	USD	Point-in-time
Income tax payable	`AccruedIncomeTaxesCurrent`	$12.65M	USD	Point-in-time
Income tax payable	`AccruedIncomeTaxesCurrent`	$6.07M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesCurrent`	$590.00K	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesCurrent`	$341.00K	USD	Point-in-time
Deferred revenue	`DeferredRevenueCurrent`	$28.80M	USD	Point-in-time
Deferred revenue	`DeferredRevenueCurrent`	$26.89M	USD	Point-in-time
Other current liabilities	`OtherLiabilitiesCurrent`	$11.51M	USD	Point-in-time
Other current liabilities	`OtherLiabilitiesCurrent`	$7.35M	USD	Point-in-time
Total current liabilities	`LiabilitiesCurrent`	$172.93M	USD	Point-in-time
Total current liabilities	`LiabilitiesCurrent`	$190.79M	USD	Point-in-time
Line of credit	`LongTermLineOfCredit`	$108.00M	USD	Point-in-time
Line of credit	`LongTermLineOfCredit`	$100.00M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesNoncurrent`	$3.03M	USD	Point-in-time
Deferred tax liabilities, net	`DeferredTaxLiabilitiesNoncurrent`	$2.28M	USD	Point-in-time
Deferred rent	`DeferredRentCredit`	$8.59M	USD	Point-in-time
Deferred rent	`DeferredRentCredit`	$9.63M	USD	Point-in-time
Other long-term liabilities	`OtherLiabilitiesNoncurrent`	$63.65M	USD	Point-in-time
Other long-term liabilities	`OtherLiabilitiesNoncurrent`	$58.74M	USD	Point-in-time
Total long-term liabilities	`LiabilitiesNoncurrent`	$175.56M	USD	Point-in-time
Total long-term liabilities	`LiabilitiesNoncurrent`	$178.36M	USD	Point-in-time
Total liabilities	`Liabilities`	$366.35M	USD	Point-in-time
Total liabilities	`Liabilities`	$351.29M	USD	Point-in-time
Commitments and contingencies (Note 15)	`CommitmentsAndContingencies`	-	USD	Point-in-time
Commitments and contingencies (Note 15)	`CommitmentsAndContingencies`	-	USD	Point-in-time
Manditorily redeemable noncontrolling interest	`RedeemableNoncontrollingInterestEquityCommonCarryingAmount`	$2.51M	USD	Point-in-time
Manditorily redeemable noncontrolling interest	`RedeemableNoncontrollingInterestEquityCommonCarryingAmount`	$1.07M	USD	Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2013 and December 31, 2012	`PreferredStockValue`	-	USD	Point-in-time
Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2013 and December 31, 2012	`PreferredStockValue`	-	USD	Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 50,352,881 and 52,288,567 shares outstanding as of December 31, 2013 and December 31, 2012, respectively	`CommonStockValueOutstanding`	$503.00K	USD	Point-in-time
Common stock - $0.01 par value; 150,000,000 shares authorized; 50,352,881 and 52,288,567 shares outstanding as of December 31, 2013 and December 31, 2012, respectively	`CommonStockValueOutstanding`	$522.00K	USD	Point-in-time
Additional paid-in capital	`AdditionalPaidInCapital`	$356.38M	USD	Point-in-time
Additional paid-in capital	`AdditionalPaidInCapital`	$350.71M	USD	Point-in-time
Treasury stock at cost: 31,699,372 and 29,763,686 shares as of December 31, 2013 and December 31, 2012, respectively	`TreasuryStockValue`	$428.72M	USD	Point-in-time
Treasury stock at cost: 31,699,372 and 29,763,686 shares as of December 31, 2013 and December 31, 2012, respectively	`TreasuryStockValue`	$477.40M	USD	Point-in-time
Accumulated other comprehensive income (loss)	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$-20.59M	USD	Point-in-time
Accumulated other comprehensive income (loss)	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$22.98M	USD	Point-in-time
Accumulated other comprehensive income (loss)	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$20.33M	USD	Point-in-time
Accumulated other comprehensive income (loss)	`AccumulatedOtherComprehensiveIncomeLossNetOfTax`	$-5.47M	USD	Point-in-time
Retained earnings	`RetainedEarningsAccumulatedDeficit`	$540.79M	USD	Point-in-time
Retained earnings	`RetainedEarningsAccumulatedDeficit`	$606.50M	USD	Point-in-time
Noncontrolling interest	`MinorityInterest`	$8.08M	USD	Point-in-time
Noncontrolling interest	`MinorityInterest`	$12.98M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$499.27M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$473.48M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Total stockholders' equity	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$470.25M	USD	Point-in-time
Total liabilities and stockholders' equity	`LiabilitiesAndStockholdersEquity`	$842.34M	USD	Point-in-time
Total liabilities and stockholders' equity	`LiabilitiesAndStockholdersEquity`	$851.63M	USD	Point-in-time

Income Statement 210 line items

Line Item	Tag	Value	Unit	Period
Revenue	`SalesRevenueServicesNet`	$297.00M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$289.69M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$288.80M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$1.19B	USD	Annual
Revenue	`SalesRevenueServicesNet`	$286.27M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$292.65M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$1.16B	USD	Annual
Revenue	`SalesRevenueServicesNet`	$1.18B	USD	Annual
Revenue	`SalesRevenueServicesNet`	$295.26M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$288.38M	USD	1 Quarter
Revenue	`SalesRevenueServicesNet`	$318.09M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$220.94M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$208.81M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$834.80M	USD	Annual
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$209.12M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$211.90M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$212.02M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$846.63M	USD	Annual
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$201.77M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$208.23M	USD	1 Quarter
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$848.36M	USD	Annual
Cost of services (exclusive of depreciation and amortization presented separately below)	`CostOfServices`	$208.65M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$45.71M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$182.63M	USD	Annual
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$50.16M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$48.13M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$46.17M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$44.95M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$43.84M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$193.42M	USD	Annual
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$51.34M	USD	1 Quarter
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$188.80M	USD	Annual
Selling, general and administrative	`SellingGeneralAndAdministrativeExpense`	$45.75M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$10.12M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$46.06M	USD	Annual
Depreciation and amortization	`DepreciationAndAmortization`	$10.13M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$10.70M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$11.26M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$12.78M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$44.89M	USD	Annual
Depreciation and amortization	`DepreciationAndAmortization`	$10.55M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$10.23M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$11.46M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$41.17M	USD	Annual
Restructuring charges, net	`RestructuringCharges`	$2.44M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$254.00K	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$4.43M	USD	Annual
Restructuring charges, net	`RestructuringCharges`	$22.88M	USD	Annual
Restructuring charges, net	`RestructuringCharges`	$16.30M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$2.18M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$758.00K	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$3.65M	USD	Annual
Restructuring charges, net	`RestructuringCharges`	$1.96M	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$851.00K	USD	1 Quarter
Restructuring charges, net	`RestructuringCharges`	$2.57M	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$230.00K	USD	Annual
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$1.21M	USD	Annual
Impairment losses	`AssetImpairmentCharges`	$997.00K	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$2.96M	USD	Annual
Impairment losses	`AssetImpairmentCharges`	$1.21M	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$161.00K	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$1.80M	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Total operating expenses	`CostsAndExpenses`	$1.09B	USD	Annual
Total operating expenses	`CostsAndExpenses`	$1.08B	USD	Annual
Total operating expenses	`CostsAndExpenses`	$1.09B	USD	Annual
Income from operations	`OperatingIncomeLoss`	$23.00M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$78.55M	USD	Annual
Income from operations	`OperatingIncomeLoss`	$32.77M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$18.75M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$19.68M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$25.99M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$6.45M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$25.96M	USD	1 Quarter
Income from operations	`OperatingIncomeLoss`	$93.45M	USD	Annual
Income from operations	`OperatingIncomeLoss`	$101.40M	USD	Annual
Income from operations	`OperatingIncomeLoss`	$27.36M	USD	1 Quarter
Interest income	`InvestmentIncomeInterest`	$3.06M	USD	Annual
Interest income	`InvestmentIncomeInterest`	$2.56M	USD	Annual
Interest income	`InvestmentIncomeInterest`	$2.98M	USD	Annual
Interest expense	`InterestExpense`	$5.12M	USD	Annual
Interest expense	`InterestExpense`	$6.70M	USD	Annual
Interest expense	`InterestExpense`	$7.51M	USD	Annual
Loss on deconsolidation of subsidiary	`DeconsolidationGainOrLossAmount`	-	USD	Annual
Loss on deconsolidation of subsidiary	`DeconsolidationGainOrLossAmount`	$-3.65M	USD	Annual
Loss on deconsolidation of subsidiary	`DeconsolidationGainOrLossAmount`	-	USD	Annual
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$-722.00K	USD	Annual
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$154.00K	USD	Annual
Other income (expense), net	`OtherNonoperatingIncomeExpense`	$-965.00K	USD	Annual
Total other income (expense)	`NonoperatingIncomeExpense`	$-80.00K	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-2.00M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-3.79M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-9.33M	USD	Annual
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.25M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-434.00K	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.90M	USD	Annual
Total other income (expense)	`NonoperatingIncomeExpense`	$-4.68M	USD	Annual
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.88M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-3.10M	USD	1 Quarter
Total other income (expense)	`NonoperatingIncomeExpense`	$-1.47M	USD	1 Quarter
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$92.07M	USD	Annual
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$91.55M	USD	Annual
Income before income taxes	`IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments`	$73.86M	USD	Annual
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$1.27M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-3.85M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-61.00K	USD	Annual
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$20.60M	USD	Annual
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$13.28M	USD	Annual
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-1.85M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-6.36M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-2.39M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-8.00M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$-2.97M	USD	1 Quarter
(Provision for) benefit from income taxes	`IncomeTaxExpenseBenefit`	$3.61M	USD	1 Quarter
Net income	`ProfitLoss`	$71.47M	USD	Annual
Net income	`ProfitLoss`	$73.92M	USD	Annual
Net income	`ProfitLoss`	$78.28M	USD	Annual
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-936.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-1.53M	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-756.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-1.51M	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$3.91M	USD	Annual
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-407.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-642.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$4.10M	USD	Annual
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-925.00K	USD	1 Quarter
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$4.08M	USD	Annual
Net income attributable to noncontrolling interest	`NetIncomeLossAttributableToNoncontrollingInterest`	$-1.29M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$67.39M	USD	Annual
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$17.96M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$15.88M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$74.17M	USD	Annual
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$5.32M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$70.02M	USD	Annual
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$20.38M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$17.64M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$28.43M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$19.47M	USD	1 Quarter
Net income attributable to TeleTech stockholders	`NetIncomeLoss`	$12.31M	USD	1 Quarter
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$12.65M	USD	Annual
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$-12.60M	USD	Annual
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$-26.34M	USD	Annual
Derivative valuation, gross	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax`	$25.27M	USD	Annual
Derivative valuation, gross	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax`	$-29.46M	USD	Annual
Derivative valuation, gross	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax`	$-21.34M	USD	Annual
Derivative valuation, tax effect	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax`	$9.86M	USD	Annual
Derivative valuation, tax effect	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax`	$-11.55M	USD	Annual
Derivative valuation, tax effect	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax`	$-8.39M	USD	Annual
Other, net of tax	`OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$598.00K	USD	Annual
Other, net of tax	`OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$527.00K	USD	Annual
Other, net of tax	`OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$-655.00K	USD	Annual
Total other comprehensive income (loss)	`OtherComprehensiveIncomeLossNetOfTax`	$-26.19M	USD	Annual
Total other comprehensive income (loss)	`OtherComprehensiveIncomeLossNetOfTax`	$28.59M	USD	Annual
Total other comprehensive income (loss)	`OtherComprehensiveIncomeLossNetOfTax`	$-43.66M	USD	Annual
Total comprehensive income	`ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$27.82M	USD	Annual
Total comprehensive income	`ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$52.08M	USD	Annual
Total comprehensive income	`ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest`	$102.51M	USD	Annual
Comprehensive income attributable to noncontrolling interest	`ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest`	$3.72M	USD	Annual
Comprehensive income attributable to noncontrolling interest	`ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest`	$4.00M	USD	Annual
Comprehensive income attributable to noncontrolling interest	`ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest`	$4.04M	USD	Annual
Comprehensive income attributable to TeleTech stockholders	`ComprehensiveIncomeNetOfTax`	$98.47M	USD	Annual
Comprehensive income attributable to TeleTech stockholders	`ComprehensiveIncomeNetOfTax`	$48.37M	USD	Annual
Comprehensive income attributable to TeleTech stockholders	`ComprehensiveIncomeNetOfTax`	$23.82M	USD	Annual
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	56.49M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	52.35M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	53.26M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	56.67M	shares	Annual
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	50.44M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	55.12M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	50.73M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	54.09M	shares	1 Quarter
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	51.34M	shares	Annual
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	54.74M	shares	Annual
Basic	`WeightedAverageNumberOfSharesOutstandingBasic`	51.86M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	54.91M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	52.63M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	57.42M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	52.24M	shares	Annual
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	53.22M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	51.47M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	55.71M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	51.68M	shares	1 Quarter
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	57.96M	shares	Annual
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	55.54M	shares	Annual
Diluted	`WeightedAverageNumberOfDilutedSharesOutstanding`	54.20M	shares	1 Quarter
Basic	`EarningsPerShareBasic`	$0.24	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.34	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.53	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.28	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.35	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.39	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$0.38	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$1.31	USD	Annual
Basic	`EarningsPerShareBasic`	$0.10	USD	1 Quarter
Basic	`EarningsPerShareBasic`	$1.28	USD	Annual
Basic	`EarningsPerShareBasic`	$1.31	USD	Annual
Diluted	`EarningsPerShareDiluted`	$1.28	USD	Annual
Diluted	`EarningsPerShareDiluted`	$0.52	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.23	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$1.29	USD	Annual
Diluted	`EarningsPerShareDiluted`	$1.26	USD	Annual
Diluted	`EarningsPerShareDiluted`	$0.28	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.10	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.34	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.34	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.38	USD	1 Quarter
Diluted	`EarningsPerShareDiluted`	$0.38	USD	1 Quarter

Cash Flow Statement 162 line items

Line Item	Tag	Value	Unit	Period
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`CashAcquiredFromAcquisition`	$6.42M	USD	Annual
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`CashAcquiredFromAcquisition`	$14.00K	USD	Annual
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`CashAcquiredFromAcquisition`	$3.74M	USD	Annual
Net income	`ProfitLoss`	$71.47M	USD	Annual
Net income	`ProfitLoss`	$73.92M	USD	Annual
Net income	`ProfitLoss`	$78.28M	USD	Annual
Depreciation and amortization	`DepreciationAndAmortization`	$10.12M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$46.06M	USD	Annual
Depreciation and amortization	`DepreciationAndAmortization`	$10.13M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$10.70M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$11.26M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$12.78M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$44.89M	USD	Annual
Depreciation and amortization	`DepreciationAndAmortization`	$10.55M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$10.23M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$11.46M	USD	1 Quarter
Depreciation and amortization	`DepreciationAndAmortization`	$41.17M	USD	Annual
Amortization of contract acquisition costs	`AmortizationOfContractAcquisitionCosts`	$1.02M	USD	Annual
Amortization of contract acquisition costs	`AmortizationOfContractAcquisitionCosts`	$1.16M	USD	Annual
Amortization of contract acquisition costs	`AmortizationOfContractAcquisitionCosts`	$1.68M	USD	Annual
Amortization of debt issuance costs	`AmortizationOfFinancingCosts`	$659.00K	USD	Annual
Amortization of debt issuance costs	`AmortizationOfFinancingCosts`	$808.00K	USD	Annual
Amortization of debt issuance costs	`AmortizationOfFinancingCosts`	$589.00K	USD	Annual
Imputed interest expense and fair value adjustments to cintingent consideration	`AccretionExpense`	$3.30M	USD	Annual
Imputed interest expense and fair value adjustments to cintingent consideration	`AccretionExpense`	$544.00K	USD	Annual
Imputed interest expense and fair value adjustments to cintingent consideration	`AccretionExpense`	$904.00K	USD	Annual
Provision for doubtful accounts	`ProvisionForDoubtfulAccounts`	$363.00K	USD	Annual
Provision for doubtful accounts	`ProvisionForDoubtfulAccounts`	$695.00K	USD	Annual
Provision for doubtful accounts	`ProvisionForDoubtfulAccounts`	$368.00K	USD	Annual
Loss (gain) on disposal of assets	`GainLossOnDispositionOfAssets`	-	USD	Annual
Loss (gain) on disposal of assets	`GainLossOnDispositionOfAssets`	$415.00K	USD	Annual
Loss (gain) on disposal of assets	`GainLossOnDispositionOfAssets`	$-305.00K	USD	Annual
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$230.00K	USD	Annual
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$1.21M	USD	Annual
Impairment losses	`AssetImpairmentCharges`	$997.00K	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$2.96M	USD	Annual
Impairment losses	`AssetImpairmentCharges`	$1.21M	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$161.00K	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	$1.80M	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Impairment losses	`AssetImpairmentCharges`	-	USD	1 Quarter
Deferred income taxes	`DeferredIncomeTaxExpenseBenefit`	$1.66M	USD	Annual
Deferred income taxes	`DeferredIncomeTaxExpenseBenefit`	$6.89M	USD	Annual
Deferred income taxes	`DeferredIncomeTaxExpenseBenefit`	$2.35M	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationOperatingActivities`	$1.34M	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationOperatingActivities`	$6.49M	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationOperatingActivities`	$462.00K	USD	Annual
Equity-based compensation expense	`ShareBasedCompensation`	$13.38M	USD	Annual
Equity-based compensation expense	`ShareBasedCompensation`	$15.86M	USD	Annual
Equity-based compensation expense	`ShareBasedCompensation`	$13.23M	USD	Annual
Loss on foreign currency derivatives	`GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet`	$-1.07M	USD	Annual
Loss on foreign currency derivatives	`GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet`	$-234.00K	USD	Annual
Loss on foreign currency derivatives	`GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet`	$-414.00K	USD	Annual
Loss on deconsolidation of subsidiary, net of cash of $897, zero and zero, respectively	`Ttec_lossondeconsolidationofsubsidiarynetofcash`	-	USD	Annual
Loss on deconsolidation of subsidiary, net of cash of $897, zero and zero, respectively	`Ttec_lossondeconsolidationofsubsidiarynetofcash`	-	USD	Annual
Loss on deconsolidation of subsidiary, net of cash of $897, zero and zero, respectively	`Ttec_lossondeconsolidationofsubsidiarynetofcash`	$2.76M	USD	Annual
Accounts receivable	`IncreaseDecreaseInAccountsReceivable`	$-400.00K	USD	Annual
Accounts receivable	`IncreaseDecreaseInAccountsReceivable`	$-7.29M	USD	Annual
Accounts receivable	`IncreaseDecreaseInAccountsReceivable`	$5.79M	USD	Annual
Prepaids and other assets	`IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets`	$25.66M	USD	Annual
Prepaids and other assets	`IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets`	$5.37M	USD	Annual
Prepaids and other assets	`IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets`	$-3.58M	USD	Annual
Accounts payable and accrued expenses	`IncreaseDecreaseInAccountsPayableAndAccruedLiabilities`	$-2.55M	USD	Annual
Accounts payable and accrued expenses	`IncreaseDecreaseInAccountsPayableAndAccruedLiabilities`	$-16.50M	USD	Annual
Accounts payable and accrued expenses	`IncreaseDecreaseInAccountsPayableAndAccruedLiabilities`	$-16.30M	USD	Annual
Deferred revenue and other liabilities	`IncreaseDecreaseInDeferredRevenueAndOtherLiabilities`	$11.35M	USD	Annual
Deferred revenue and other liabilities	`IncreaseDecreaseInDeferredRevenueAndOtherLiabilities`	$-5.74M	USD	Annual
Deferred revenue and other liabilities	`IncreaseDecreaseInDeferredRevenueAndOtherLiabilities`	$-7.72M	USD	Annual
Net cash provided by operating activities	`NetCashProvidedByUsedInOperatingActivities`	$113.80M	USD	Annual
Net cash provided by operating activities	`NetCashProvidedByUsedInOperatingActivities`	$137.98M	USD	Annual
Net cash provided by operating activities	`NetCashProvidedByUsedInOperatingActivities`	$106.92M	USD	Annual
Proceeds from grant for property, plant and equipment	`ProceedsFromGrantForPropertyPlantAndEquipment`	$357.00K	USD	Annual
Proceeds from grant for property, plant and equipment	`ProceedsFromGrantForPropertyPlantAndEquipment`	-	USD	Annual
Proceeds from grant for property, plant and equipment	`ProceedsFromGrantForPropertyPlantAndEquipment`	$110.00K	USD	Annual
Proceeds from sale of long-lived assets	`ProceedsFromSaleOfProductiveAssets`	$2.03M	USD	Annual
Proceeds from sale of long-lived assets	`ProceedsFromSaleOfProductiveAssets`	$450.00K	USD	Annual
Proceeds from sale of long-lived assets	`ProceedsFromSaleOfProductiveAssets`	-	USD	Annual
Purchases of property, plant and equipment, net of acquisitions	`PaymentsToAcquirePropertyPlantAndEquipment`	$50.36M	USD	Annual
Purchases of property, plant and equipment, net of acquisitions	`PaymentsToAcquirePropertyPlantAndEquipment`	$40.65M	USD	Annual
Purchases of property, plant and equipment, net of acquisitions	`PaymentsToAcquirePropertyPlantAndEquipment`	$38.67M	USD	Annual
Payment of contract acquisition costs	`PaymentOfContractAcquisitionCosts`	-	USD	Annual
Payment of contract acquisition costs	`PaymentOfContractAcquisitionCosts`	$1.76M	USD	Annual
Payment of contract acquisition costs	`PaymentOfContractAcquisitionCosts`	-	USD	Annual
Deposit on pending acquisition	`OtherPaymentsToAcquireBusinesses`	-	USD	Annual
Deposit on pending acquisition	`OtherPaymentsToAcquireBusinesses`	$3.03M	USD	Annual
Deposit on pending acquisition	`OtherPaymentsToAcquireBusinesses`	-	USD	Annual
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`PaymentsToAcquireBusinessesNetOfCashAcquired`	$45.87M	USD	Annual
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`PaymentsToAcquireBusinessesNetOfCashAcquired`	$9.17M	USD	Annual
Acquisitions, net of cash acquired of $6,423, $3,744 and $14, respectively	`PaymentsToAcquireBusinessesNetOfCashAcquired`	$40.84M	USD	Annual
Net cash used in investing activities	`NetCashProvidedByUsedInInvestingActivities`	$-86.93M	USD	Annual
Net cash used in investing activities	`NetCashProvidedByUsedInInvestingActivities`	$-80.93M	USD	Annual
Net cash used in investing activities	`NetCashProvidedByUsedInInvestingActivities`	$-59.53M	USD	Annual
Proceeds from line of credit	`ProceedsFromLongTermLinesOfCredit`	$1.18B	USD	Annual
Proceeds from line of credit	`ProceedsFromLongTermLinesOfCredit`	$1.53B	USD	Annual
Proceeds from line of credit	`ProceedsFromLongTermLinesOfCredit`	$678.20M	USD	Annual
Payments on line of credit	`RepaymentsOfLongTermLinesOfCredit`	$1.54B	USD	Annual
Payments on line of credit	`RepaymentsOfLongTermLinesOfCredit`	$614.20M	USD	Annual
Payments on line of credit	`RepaymentsOfLongTermLinesOfCredit`	$1.14B	USD	Annual
Proceeds from other debt	`ProceedsFromOtherDebt`	$8.01M	USD	Annual
Proceeds from other debt	`ProceedsFromOtherDebt`	$3.71M	USD	Annual
Proceeds from other debt	`ProceedsFromOtherDebt`	-	USD	Annual
Payments on other debt	`RepaymentsOfOtherDebt`	$2.10M	USD	Annual
Payments on other debt	`RepaymentsOfOtherDebt`	$4.90M	USD	Annual
Payments on other debt	`RepaymentsOfOtherDebt`	$5.79M	USD	Annual
Dividends paid to noncontrolling interest	`PaymentsOfDividendsMinorityInterest`	$3.55M	USD	Annual
Dividends paid to noncontrolling interest	`PaymentsOfDividendsMinorityInterest`	$4.46M	USD	Annual
Dividends paid to noncontrolling interest	`PaymentsOfDividendsMinorityInterest`	$2.21M	USD	Annual
Proceeds from exercise of stock options	`ProceedsFromStockOptionsExercised`	$862.00K	USD	Annual
Proceeds from exercise of stock options	`ProceedsFromStockOptionsExercised`	$14.76M	USD	Annual
Proceeds from exercise of stock options	`ProceedsFromStockOptionsExercised`	$1.37M	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationFinancingActivities`	$462.00K	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationFinancingActivities`	$1.34M	USD	Annual
Excess tax benefit from equity-based awards	`ExcessTaxBenefitFromShareBasedCompensationFinancingActivities`	$6.49M	USD	Annual
Purchase of treasury stock	`PaymentsForRepurchaseOfCommonStock`	$81.24M	USD	Annual
Purchase of treasury stock	`PaymentsForRepurchaseOfCommonStock`	$56.53M	USD	Annual
Purchase of treasury stock	`PaymentsForRepurchaseOfCommonStock`	$63.69M	USD	Annual
Payments of debt issuance costs	`PaymentsOfDebtIssuanceCosts`	$1.80M	USD	Annual
Payments of debt issuance costs	`PaymentsOfDebtIssuanceCosts`	$467.00K	USD	Annual
Payments of debt issuance costs	`PaymentsOfDebtIssuanceCosts`	$22.00K	USD	Annual
Net cash (used in) provided by financing activities	`NetCashProvidedByUsedInFinancingActivities`	$15.89M	USD	Annual
Net cash (used in) provided by financing activities	`NetCashProvidedByUsedInFinancingActivities`	$-34.97M	USD	Annual
Net cash (used in) provided by financing activities	`NetCashProvidedByUsedInFinancingActivities`	$-70.66M	USD	Annual
Effect of exchange rate changes on cash and cash equivalents	`EffectOfExchangeRateOnCashAndCashEquivalents`	$-14.26M	USD	Annual
Effect of exchange rate changes on cash and cash equivalents	`EffectOfExchangeRateOnCashAndCashEquivalents`	$-5.77M	USD	Annual
Effect of exchange rate changes on cash and cash equivalents	`EffectOfExchangeRateOnCashAndCashEquivalents`	$17.09M	USD	Annual
(Decrease) increase in cash and cash equivalents	`CashAndCashEquivalentsPeriodIncreaseDecrease`	$36.99M	USD	Annual
(Decrease) increase in cash and cash equivalents	`CashAndCashEquivalentsPeriodIncreaseDecrease`	$-6.47M	USD	Annual
(Decrease) increase in cash and cash equivalents	`CashAndCashEquivalentsPeriodIncreaseDecrease`	$8.11M	USD	Annual
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$164.49M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$156.37M	USD	Point-in-time
Cash and cash equivalents, beginning of period	`CashAndCashEquivalentsAtCarryingValue`	$158.02M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$164.49M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$119.39M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$156.37M	USD	Point-in-time
Cash and cash equivalents, end of period	`CashAndCashEquivalentsAtCarryingValue`	$158.02M	USD	Point-in-time
Cash paid for interest	`InterestPaid`	$4.41M	USD	Annual
Cash paid for interest	`InterestPaid`	$4.22M	USD	Annual
Cash paid for interest	`InterestPaid`	$4.01M	USD	Annual
Cash paid for income taxes	`IncomeTaxesPaid`	$16.39M	USD	Annual
Cash paid for income taxes	`IncomeTaxesPaid`	$24.34M	USD	Annual
Cash paid for income taxes	`IncomeTaxesPaid`	$16.76M	USD	Annual
Purchases of equipment through financing arrangements	`NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1`	$6.10M	USD	Annual
Purchases of equipment through financing arrangements	`NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1`	-	USD	Annual
Purchases of equipment through financing arrangements	`NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1`	-	USD	Annual
Acquisition of equipment through increse in accounts payable	`CapitalExpendituresIncurredButNotYetPaid`	-	USD	Annual
Acquisition of equipment through increse in accounts payable	`CapitalExpendituresIncurredButNotYetPaid`	$2.76M	USD	Annual
Acquisition of equipment through increse in accounts payable	`CapitalExpendituresIncurredButNotYetPaid`	-	USD	Annual
Landlord incentives credited to deferred rent	`LandlordIncentivesCreditedToDeferredRent`	-	USD	Annual
Landlord incentives credited to deferred rent	`LandlordIncentivesCreditedToDeferredRent`	$1.02M	USD	Annual
Landlord incentives credited to deferred rent	`LandlordIncentivesCreditedToDeferredRent`	$1.72M	USD	Annual
Contract acquisition costs credited to accounts receivable	`Ttec_contractacquisitioncostscreditedtoaccountsreceivable`	$1.00M	USD	Annual
Contract acquisition costs credited to accounts receivable	`Ttec_contractacquisitioncostscreditedtoaccountsreceivable`	-	USD	Annual
Contract acquisition costs credited to accounts receivable	`Ttec_contractacquisitioncostscreditedtoaccountsreceivable`	-	USD	Annual
Grant income credited to property, plant and equipment	`GrantIncomeCreditedToPropertyPlantAndEquipment`	-	USD	Annual
Grant income credited to property, plant and equipment	`GrantIncomeCreditedToPropertyPlantAndEquipment`	-	USD	Annual
Grant income credited to property, plant and equipment	`GrantIncomeCreditedToPropertyPlantAndEquipment`	$110.00K	USD	Annual
Recognition of asset retirement obligations	`NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1`	$278.00K	USD	Annual
Recognition of asset retirement obligations	`NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1`	-	USD	Annual
Recognition of asset retirement obligations	`NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1`	-	USD	Annual

Stockholders Equity 57 line items

Line Item	Tag	Value	Unit	Period
Preferred stock beginning balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Preferred stock beginning balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Common stock beginning balance, share	`CommonStockSharesOutstanding`	52.29M	shares	Point-in-time
Common stock beginning balance, share	`CommonStockSharesOutstanding`	50.35M	shares	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$499.27M	USD	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$473.48M	USD	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Beginning balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$470.25M	USD	Point-in-time
Net income	`ProfitLoss`	$71.47M	USD	Annual
Net income	`ProfitLoss`	$73.92M	USD	Annual
Net income	`ProfitLoss`	$78.28M	USD	Annual
Net income excluding mandatorily redeemable noncontrolling interest	`ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest`	$70.99M	USD	Annual
Acquisition of noncontrolling interest	`NoncontrollingInterestIncreaseFromBusinessCombination`	$941.00K	USD	Annual
Dividends distributed to noncontrolling interest	`MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders`	$-3.55M	USD	Annual
Dividends distributed to noncontrolling interest	`MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders`	$-4.18M	USD	Annual
Dividends distributed to noncontrolling interest	`MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders`	$-2.21M	USD	Annual
Transfer of noncontrolling interest to mandatorily redeemable noncontrolling interest	`RedeemableNoncontrollingInterestTransferFromPermanentEquity`	$-1.07M	USD	Point-in-time
Purchases of outstanding noncontrolling interest	`MinorityInterestDecreaseFromRedemptions`	$-425.00K	USD	Annual
Adjustments to redemption value of mandatorily redeemable noncontrolling interest	`MinorityInterestChangeInRedemptionValue`	$-1.68M	USD	Annual
Deconsolidation of a subsidiary	`Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest`	$-121.00K	USD	Annual
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$12.65M	USD	Annual
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$-12.60M	USD	Annual
Foreign currency translation adjustments	`OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax`	$-26.34M	USD	Annual
Derivatives valuation, net of tax	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax`	$15.41M	USD	Annual
Derivatives valuation, net of tax	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax`	$-12.94M	USD	Annual
Derivatives valuation, net of tax	`OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax`	$-17.91M	USD	Annual
Vesting of restricted stock units, value	`VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue`	$-4.97M	USD	Annual
Vesting of restricted stock units, value	`VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue`	$-4.58M	USD	Annual
Vesting of restricted stock units, value	`VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue`	$-5.39M	USD	Annual
Exercise of stock options, share	`StockIssuedDuringPeriodSharesStockOptionsExercised`	-90,225.00	shares	Annual
Exercise of stock options, value	`StockIssuedDuringPeriodValueStockOptionsExercised`	$1.37M	USD	Annual
Exercise of stock options, value	`StockIssuedDuringPeriodValueStockOptionsExercised`	$14.76M	USD	Annual
Exercise of stock options, value	`StockIssuedDuringPeriodValueStockOptionsExercised`	$862.00K	USD	Annual
Excess tax benefit from equity-based awards	`AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation`	$787.00K	USD	Annual
Excess tax benefit from equity-based awards	`AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation`	$-1.00K	USD	Annual
Excess tax benefit from equity-based awards	`AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation`	$5.36M	USD	Annual
Equity-based compensation expense	`ShareBasedCompensationEquityBasedAwards`	$13.29M	USD	Annual
Equity-based compensation expense	`ShareBasedCompensationEquityBasedAwards`	$15.86M	USD	Annual
Equity-based compensation expense	`ShareBasedCompensationEquityBasedAwards`	$13.14M	USD	Annual
Purchases of common stock, share	`TreasuryStockSharesAcquired`	408,814.00	shares	1 Quarter
Purchases of common stock, share	`TreasuryStockSharesAcquired`	39.70M	shares	49 Qtrs
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$-56.53M	USD	Annual
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$-81.24M	USD	Annual
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$9.20M	USD	1 Quarter
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$-63.69M	USD	Annual
Purchases of common stock, value	`TreasuryStockValueAcquiredCostMethod`	$568.50M	USD	49 Qtrs
Other	`OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax`	$-655.00K	USD	Annual
Other	`OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax`	$527.00K	USD	Annual
Other	`OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax`	$598.00K	USD	Annual
Preferred stock ending balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Preferred stock ending balance, share	`PreferredStockSharesOutstanding`	0.00	shares	Point-in-time
Common stock ending balance, share	`CommonStockSharesOutstanding`	52.29M	shares	Point-in-time
Common stock ending balance, share	`CommonStockSharesOutstanding`	50.35M	shares	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$499.27M	USD	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$473.48M	USD	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$454.82M	USD	Point-in-time
Ending balance,value	`StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest`	$470.25M	USD	Point-in-time

Data is extracted from SEC EDGAR XBRL filings. Values shown are as reported in the filing.